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Diese Arbeit beschäftigt sich mit dem neuen elektronischen Personalausweis. Zum einen werden in diesem Paper die Sicherheitsziele des Personalausweises und die technische Umsetzung der Architektur und Protokolle erklärt. Es wird der Ablauf einer Online-Identifizierung für einen Nutzer mithilfe des Ausweises aufgezeigt. Risiken und Schwachstellen der Technologie im Software- und Hardwarebereich werden diskutiert und die bereits erfolgten Hack-Angriffe aufgezeigt. Die Arbeit legt Möglichkeiten dar, wie sich der Nutzer vor Angriffen schützen kann. Es werden die Gründe genannt, warum der neue Personalausweis online nur schwar Anklang findet und warum die Aufklärung über die zur Verfügung stehenden Anwendungen, eine Preisreduzierung der Lesegeräte sowie die vom Europa-Parlament und Europarat erlassene eIDAS-Verordnung nicht helfen werden, um die Nutzung voranzutreiben. Ergebnisse hierfür liefert eine Nutzerstudie. Zum anderen werden Ideen genannt, wie die Nutzung der elektronischen Funktionen des Ausweises stattdessen zu fördern ist.
Database management systems (DBMS) are critical performance components in large scale applications under modern update intensive workloads. Additional access paths accelerate look-up performance in DBMS for frequently queried attributes, but the required maintenance slows down update performance. The ubiquitous B+ tree is a commonly used key-indexed access path that is able to support many required functionalities with logarithmic access time to requested records. Modern processing and storage technologies and their characteristics require reconsideration of matured indexing approaches for today's workloads. Partitioned B-trees (PBT) leverage characteristics of modern hardware technologies and complex memory hierarchies as well as high update rates and changes in workloads by maintaining partitions within one single B+-Tree. This paper includes an experimental evaluation of PBTs optimized write pattern and performance improvements. With PBT transactional throughput under TPC-C increases 30%; PBT results in beneficial sequential write patterns even in presence of updates and maintenance operations.
Rapid Prototyping Plattformen reduzieren die Entwicklungszeit, indem das Überprüfen einer Idee in Form eines Prototyps schnell umzusetzen ist und mehr Zeit für die eigentliche Anwendungsentwicklung mit Benutzerschnittstellen zur Verfügung steht. Dieser Ansatz wird schon lange bei technischen Plattformen, wie bspw. dem Arduino, verfolgt. Um diese Form von Prototyping auf Wearables zu übertragen, wird in diesem Paper WearIT vorgestellt. WearIT besteht als Wearable Prototyping Plattform aus vier Komponenten: Einer Weste, Sensor- und Aktorshieldss, einer eigenen bibliothek sowie einem Mainboard bestehend aus Arduino, Raspberry Pi, einer Steckplatine und einem GPS-Modul. Als Ergebnis kann ein Wearable Prototyp schnell, durch das Anbringen von Sensor- und Aktorshields an der WearIT Weste, entwickelt werden. Diese Sensor- und Aktorshields können anschließend durch die WearIT-Bibliothek programmiert werden. Dafür kann über Virtual Network Computing (VNC) mit einem entfernten Rechner auf die Bildschirminhalte des Rasperry Pis zugegriffen und der Arduino programmiert werden.
Der folgende Artikel befasst sich mit Wearables für Pferde. Ziel ist es, die Sicherheit der Tiere bei einem Ausbruch von einer Weide zu erhöhen und damit Personen- und Sachschäden zu minimieren. Hierzu wird der Stand der Technik zur Standortbestimmung im Freien zusammengetragen und durch eine Klassifizierung der unterschiedlichen Ansätze ermittelt, welche Standortbestimmung pferdegerecht erscheint. Zudem soll ein Fragebogen konzipiert werden, um Charakteristiken und Funktionalitäten für einen Prototypen festzustellen.
In times of dynamic markets, enterprises have to be agile to be able to quickly react to market influences. Due to the increasing digitization of products, the enterprise IT often is affected when business models change. Enterprise Architecture Management (EAM) targets a holistic view of the enterprise’ IT and their relations to the business. However, Enterprise Architectures (EA) are complex structures consisting of many layers, artifacts and relationships between them. Thus, analyzing EA is a very complex task for stakeholders. Visualizations are common vehicles to support analysis. However, in practice visualization capabilities lack flexibility and interactivity. A solution to improve the support of stakeholders in analyzing EAs might be the application of visual analytics. Starting from a systematic literature review, this article investigates the features of visual analytics relevant for the context of EAM.
Using measurement and simulation for understanding distributed development processes in the Cloud
(2017)
Organizations increasingly develop software in a distributed manner. The Cloud provides an environment to create and maintain software-based products and services. Currently, it is widely unknown which software processes are suited for Cloud-based development and what their effects in specific contexts are. This paper presents a process simulation to study distributed development in the Cloud. We contribute a simulation model, which helps analyzing different project parameters and their impact on projects carried out in the Cloud. The simulator helps reproducing activities, developers, issues and events in the project, and it generates statistics, e.g., on throughput, total time, and lead and cycle time. The aim of this simulation model is thus to analyze the tradeoffs regarding throughput, total time, project size, and team size. Furthermore, the modified simulation model aims to help project managers select the most suitable planning alternative. Based on observed projects in Finland and Spain, we simulated a distributed project using artificial and real data. Particularly, we studied the variables project size, team size, throughput, and total project duration. A comparison of the real project data with the results obtained from the simulation shows the simulation producing results close to the real data, and we could successfully replicate a distributed software project. By improving the understanding of distributed development processes, our simulation model thus supports project managers in their decision-making.
This paper examines the efficacy of social media systems in customer complaint handling. The emergence of social media, as a useful complement and (possibly) a viable alternative to the traditional channels of service delivery, motivates this research. The theoretical framework, developed from literature on social media and complaint handling, is tested against data collected from two different channels (hotline and social media) of a German telecommunication services provider, in order to gain insights into channel efficacy in complaint handling. We contribute to the understanding of firm’s technology usage for complaint handling in two ways:
(a) by conceptualizing and evaluating complaint handling quality across traditional and social media channels and (b) by comparing the impact of complaint handling quality on key performance outcomes such as customer loyalty, positive word-of-mouth, and crosspurchase intentions across traditional and social media channels.
Im Rahmen dieser Arbeit wurde ein urbaner Mixed-Reality Fahrsimulator umgesetzt. Die reale Umgebung wird hierbei in einer Greenscreen-Kammer mit Hilfe von Kamerabildern aus Nutzersicht und einem Chroma Key Shader innerhalb der virtuellen Umgebung sichtbar gemacht. Dies soll die Immersion und die Interaktivität innerhalb der virtuellen Umgebung durch die Darstellung und Verwendung von realen Elementen erhöhen.
Als virtuelle Umgebung wurde eine zufallsgenerierte Stadt geschaffen, in der KI-Fahrzeuge fahren. Die Ergebnisse der Entwicklung dieses Fahrsimulators werden in dieser Arbeit erläutert.
Der Fahrsimulator soll der Entwicklung von menschzentrierten Human-Machine-Interfaces und Motion-Capture-Komponenten dienen.
Towards a practical maintainability quality model for service- and microservice-based systems
(2017)
Although current literature mentions a lot of different metrics related to the maintainability of service-based systems (SBSs), there is no comprehensive quality model (QM) with automatic evaluation and practical focus. To fill this gap, we propose a Maintainability Model for Services (MM4S), a layered maintainability QM consisting of service properties (SPs) related with automatically collectable Service Metrics (SMs). This research artifact created within an ongoing Design Science Research (DSR) project is the first version ready for detailed evaluation and critical feedback. The goal of MM4S is to serve as a simple and practical tool for basic maintainability estimation and control in the context of BSs and their specialization
microservice-based systems (μSBSs).
Automatisierte Analyse von Review-Daten beschäftigt sich mit den Möglichkeiten, freien Text zu analysieren und relevante Informationen daraus zu extrahieren. Die Arbeit setzt sich dabei mit Methoden des unüberwachten Lernens auseinander. Hierbei steht die Methode der Topic Modellierung im Mittelpunkt. Es werden Verfahren betrachtet, die im Bereich der textbasierten Informationsgewinnung bekannt sind. Latent Semantic Indexing LSI, (probabilistic) pLSI und Latent Dirichlet Allocation (LDA) werden erläutert und verglichen. Die Arbeit zeigt, wie LDA genutzt wurde, um einen nhaltlichen Überblick über einen Datenkorpus von 1 Mio. Reviews zu bekommen und diesen auf einen feineren Detailgrad zu betrachten. Die Topic-basierte Analyse wird genutzt, um Erkentnisse für ein Opinion Mining System zu generieren, welches eine tiefergehende Analyse vornehmen wird. Der gesamte Prozess ist als vollständig automatisiert und maschinell unüberwacht konzeptioniert.
Thematic issue on human-centred ambient intelligence: cognitive approaches, reasoning and learning
(2017)
This editorial presents advances on human-centred Ambient Intelligence applications which take into account cognitive issues when modelling users (i.e. stress, attention disorders), and learn users’ activities/preferences and adapt to them (i.e. at home, driving a car). These papers also show AmI applications in health and education, which make them even more valuable for the general society.
Context: Development of software intensive products and services increasingly occurs by continuously deploying product or service increments, such as new features and enhancements, to customers. Product and service developers must continuously find out what customers want by direct customer feedback and usage behaviour observation. Objective: This paper examines the preconditions for setting up an experimentation system for continuous customer experiments. It describes the RIGHT model for Continuous Experimentation (Rapid Iterative value creation Gained through High-frequency Testing), illustrating the building blocks required for such a system. Method: An initial model for continuous experimentation is analytically derived from prior work. The model is matched against empirical case study findings from two startup companies and further developed. Results: Building blocks for a continuous experimentation system and infrastructure are presented. Conclusions: A suitable experimentation system requires at least the ability to release minimum viable products or features with suitable instrumentation, design and manage experiment plans, link experiment results with a product roadmap, and manage a flexible business strategy. The main challenges are proper, rapid design of experiments, advanced instrumentation of software to collect, analyse, and store relevant data, and the integration of experiment results in both the product development cycle and the software development process.
Due to rapidly changing technologies and business contexts, many products and services are developed under high uncertainties. It is often impossible to predict customer behaviors and outcomes upfront. Therefore, product and service developers must continuously find out what customers want, requiring a more experimental mode of management and appropriate support for continuously conducting experiments. We have analytically derived an initial model for continuous experimentation from prior work and matched it against empirical case study findings from two startup companies. We examined the preconditions for setting up an experimentation system for continuous customer experiments. The resulting RIGHT model for Continuous Experimentation (Rapid Iterative value creation Gained through High-frequency Testing) illustrates the building blocks required for such a system and the necessary infrastructure. The major findings are that a suitable experimentation system requires the ability to design, manage, and conduct experiments, create so-called minimum viable products or features, link experiment results with a product roadmap, and manage a flexible business strategy. The main challenges are proper, rapid design of experiments, advanced instrumentation of software to collect, analyse, and store relevant data, and integration of experiment results in the product development cycle, software development process, and business strategy. This summary refers to the article The RIGHT Model for Continuous Experimentation, published in the Journal of Systems and Software [Fa17].
Steady growing research material in a variety of databases, repositories and clouds make academic content more than ever hard to discover. Finding adequate material for the own research however is essential for every researcher. Based on recent developments in the field of artificial intelligence and the identified digital capabilities of future universities a change in the basic work of academic research is predicted. This study defines the idea of how artificial intelligence could simplifiy academic research at a digital university. Today's studies in the field of AI spectacle the true potential and its commanding impact on academic research.
IT Governance (ITG) is crucial due to its significant impact on enabling innovation and enhancing firm performance. Hence, in the last decade ITG has become important in both academic and in practical research. Although several studies have investigated individual aspects of ITG success and its impact on single determinants, the causal relationship of how ITG promotes firm performance remains unclear. Thus, a more comprehensive understanding about the link between ITG and firm performance is needed. To address this gap, this research aims at understanding how ITG and firm performance are related. Therefore, we conducted a systematic literature review (1) to create an overview on how current research structures the link between ITG mechanisms and firm performance, (2) to uncover key constructs as potential mediators or moderators on the general link between ITG and performance, and (3) to set the basis for future studies on the ITG-firm performance relationship.
Digitization transforms business process models and processes in many enterprises. However, many of them need guidance, how digitization is impacting the design of their information systems. Therefore, this paper investigates the influence of digitization on information system design. We apply a two-phase research method applying a literature review and an exploratory case study. The case study took place in the IT service provider of a large insurance enterprise. The study’s results suggest that a number of areas of information system design are affected, such as architecture, processes, data and services.
Smart meter based business models for the electricity sector : a systematical literature research
(2017)
The Act on the Digitization of the Energy Transition forces German industries and households to introduce smart meters in order to save engery, to gain individual based electricity tariffs and to digitize the energy data flow. Smart meter can be regarded as the advancement of the traditional meter. Utilizing this new technology enables a wide range of innovative business models that provide additional value for the electricity suppliers as well as for their customers. In this study, we followed a two-step approach. At first, we provide a state-of-the-art comparison of these business models found in the literature and identify structural differences in the way they add value to the offered products and services. Secondly, the business models are grouped into categories with respect to customer segmetns and the added value to the smart grid. Findings indicate that most business models focus on the end-costumer as their main customer.
A sleep study is a test used to diagnose sleep disorders and is usually done in sleep laboratories. The golden standard for evaluation of sleep is overnight polysomnography (PSG). Unfortunately, in-lab sleep studies are expensive and complex procedures. Furthermore, with a minimum of 22 wire attachments to the patient for sleep recording, this medical procedure is invasive and unfamiliar for the subjects. To solve this problem, low-cost home diagnostic systems, based on noninvasive recording methods requires further researches.
For this intention it is important to find suitable bio vital parameters for classifying sleep phases WAKE, REM, light sleep and deep sleep without any physical impairment at the same time. We decided to analyse body movement (BM), respiration rate (RR) and heart rate variability (HRV) from existing sleep recordings to develop an algorithm which is able to classify the sleep phases automatically. The preliminary results of this project show that BM, RR and HRV are suitable to identify WAKE, REM and NREM stage.