650 Management
Refine
Document Type
- Journal article (9)
- Book (1)
- Conference proceeding (1)
Language
- English (11)
Is part of the Bibliography
- yes (11)
Institute
- ESB Business School (11)
Publisher
How companies use digital technologies to enhance customer offerings - summary of survey findings
(2019)
Digital technologies are transforming how companies do business. Social, mobile, analytics, cloud, and the Internet of Things - which together we refer to as SMACIT - along with artificial intelligence, blockchain, and an ongoing procession of new technologies create new capabilities : specifically, ubiquitous data, unlimited connectivity, and massive, affordable processing power.