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Student-faculty interactions that promote learning are essential contributors to student retention, academic success and satisfaction. But the factors that causally initiate and frame these interactions are not well understood. Only if students evaluate these interactions as positive will they seek them. We conducted a survey experiment with students (n = 375) from a tuition-fee-free German business school, using conditional process analysis to assess which factors frame effective interactions. We focus on out-of-classroom standard and non-standard requests that students make to faculty, then investigate how faculty and student gender and students’ academic entitlement influence the interaction. Our study examines how students evaluate the interaction with faculty: when they seek interaction, their expectations of getting their requests approved, and their disappointment when their requests are declined. We find a significant influence of the request type along with moderating effects of faculty gender, student gender and student entitlement, particularly for non-standard work requests. We conclude with policy implications for university management: developing target-group-specific measures that facilitate the desired and positively evaluated student-faculty interactions might benefit all university stakeholders.
Whether diversity enhances or impedes team creativity remains an issue of scholarly debate. Explanations of this ambiguity often lie in how diversity is both operationalized and measured. Eschewing the popular approach of using differences in objective criteria to signal diversity, a deep-level approach that focuses on differences in personal values is taken in this study. Value diversity is measured in the two forms of variety and separation and their associations with team creativity are explored. The investigation is augmented by considering the mediating role of team communication in these associations. The analysis was conducted on a sample of 98 teams, using both subjective and objective measures. The findings reveal that when considering value diversity in terms of variety, there is a positive association between diversity and team creativity. However, when the separation dimension of value diversity is considered, a negative association between diversity and team creativity is identified. Complex pathways pertaining to the role of communication within these relationships are also uncovered. In moving beyond rudimentary categories and measurement of diversity, this study further elucidates the complexity of the diversity–creativity relationship. Conclusions are drawn and implications for further research and managerial practice are derived.
In increasingly complex production environments, tremendous efforts are being made to optimize the efficiency of a production system. An important efficiency factor is industrial maintenance, both influencing the cost and securing the technical availability of machines and components. Maintenance managers are required to deliver the necessary availability of the production system while minimizing the resources needed to do so. To make this possible, a method to evaluate the dependency between the technical availability of an entire production system and maintenance resources is necessary. This paper presents a systematic literature review of such methods is presented. In order to assess the methods proposed in the literature, first, requirements are developed, including a necessary focus on maintenance strategies within these methods. Including maintenance strategies is necessary since they provide the foundation for both the availability of a component and the maintenance resources needed. In total, 13 requirements are developed, and 21 different methods are evaluated. Only one of the proposed methods addresses all requirements, with others lacking possible combinations of maintenance strategies and the resulting influences on the production system.
Global trade is plagued by slow and inefficient manual processes associated with physical documents. Firms are constantly looking for new ways to improve transparency and increase the resilience of their supply chains. This can be solved by the digitalisation of supply chains and the automation of document- and information-sharing processes. Blockchain is touted as a solution to these issues due to its unique combination of features, such as immutability, decentralisation and transparency. A lack of business cases that quantify the costs and benefits causes uncertainty regarding the truth of these claims. This paper explores how the costs and benefits of a blockchain-based solution for digitalising and automating documentation flows in cross-border supply chains compare to a conventional centralised relational database solution. The research described in this paper uses primary data collected through semi-structured interviews with industry experts, as well as secondary data from literature. Two models based on existing services were developed and the costs and benefits compared and then analysed using the Architecture Trade-off Analysis Method (ATAM) and the Analytic Network Process (ANP). Findings from the analysis show that a consortium blockchain solution like TradeLens is the favourable solution for digitalising and automating information flows in cross-border supply chains.