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Die öffentliche Verwaltung und die in ihr lebenden und arbeitenden Menschen sehen sich häufig mit einer institutionalisierten Dilemma-Situation konfrontiert. Die Ursachen hierfür sind darin zu sehen, dass öffentliches Verwaltungshanden mit sehr wenigen Ausnahmen keinem Selbstzweck dient. Stattdessen dient es anderen Funktionssystmen und wird mit deren binären (Funktions-)Codes beobachtet und zwangsnotwendig bewertet. Die Möglichkeiten des Einzelnen, steuernd und gegebenenfalls korrigieren einzugreifen, sind in einer modernen durch extrem hohe Komplexität und (internationale) Verflechtung bestimmten Gesellschaft gering.
Die Einführung CSR- und wertebasierter Unternehmensziele und Managementmethoden wird von Führungskräften und Mitarbeitern häufig als Überforderung empfunden und löst Bedenken und teilweise Ängste aus. Diesem Phänomen kann alleine durch eine gelungene Schulung in den Theorien und Methoden entgegengetreten werden. Das hier vorgeschlagene Sechs-Schritte-Programm zur Schulung dieser Theorien und Methoden weckt das Bewusstsein für die Notwendigkeit eines Paradigmenwechsels und vermittelt den betroffenen Individuen die erforderlichen Kenntnisse und Werkzeuge, sich dieser Herausforderung zu stellen. In sechs Arbeitsschritten wird von der Phänomenologie der derzeitigen Unternehmenswelt über die theoretische Analyse der Situation bis hin zur Vorstellung geeigneter Tools und der möglichen Risiken ein Weg zur erfolgreichen Schulung gezeigt.
Different sensor types using chemical and biochemical principles are described. The former are mainly gas sensors, the latter are applied especially to liquids. Those label-free direct detection methods are compared with applications where assays take advantage of labeled receptors.
Furthermore, selected applications in the area of gas sensors are discussed, and sensors for process control, point-of-care diagnostics, environmental analytics, and food analytics are reviewed. In addition, multiplexing approaches used in microplates and microarrays are described.
On account of the huge number of sensor types and the wide range of possible applications, only the most important ones are selected here.
Military organizations have special features like following different organizational laws in times of peace and war and their specific embeddedness in society and politics. Especially the latter aspect has made the military an important object of study since the beginnings of modern sociology. In the wake of establishing specific sociological accounts, military sociology has been developed, dedicated to the different facets of the military. This research is based on different theoretical perspectives, but has hardly embraced the frameworks from economics and sociology of conventions (EC/SC) so far. The aim of the chapter is to explore and demonstrate the potentials of this approach. In a first step, the state of the art of military sociology research is outlined, and potential avenues for analyzing military forces based on EC/SC are identified. It is argued that especially the connection to organizational theory (military as organization) and civil-military relations, including leadership and professionalism, offer starting points. After introducing existing studies addressing military-related topics with reference to EC/SC, relevant concepts and approaches of convention theory that prove to be particularly enriching for military research are discussed. An outlook on possible further fields and topics of research is given to concretize how an inclusion of the perspective of EC/SC could look like.
The Internet of Things (IoT) refers to the interconnectedness of physical objects, and works by equipping the latter with sensors and actuators as a means to connect to the internet. The number of connected things has increased threefold over the past five years. Consequently, firms expect the IoT to become a source of new business models driven by technology. However, only a few early adopters have started to install and use IoT appliances on a frequent basis. So it is still unclear which factors drive technological acceptance of IoT appliances. Confronting this gap in current research, the present paper explores how IoT appliances are conceptually defined, which factors drive technological acceptance of IoT appliances, and how firms can use results in order to improve value propositions in corresponding business models. lt is discovered that IoT appliance vendors need to support a broad focus as the potential buyers expose a large variety. As conclusions from this insight, the paper illustrates some flexible marketing strategies.
Business process management and IT supported processes are an actual topic. The procedure of finding a business process system that implements your processes the best way is not easy and takes a lot of time. In this article you will find a recommendation for an open source system. Four selected open source workflow management systems are tested and analyzed. Mean criteria for the evaluation are listed in a criteria catalogue and rated by experts by their importance. Finally, the systems are evaluated by the criteria and the best evaluated system can be recommended.
In a networked world, companies depend on fast and smart decisions, especially when it comes to reacting to external change. With the wealth of data available today, smart decisions can increasingly be based on data analysis and be supported by IT systems that leverage AI. A global pandemic brings external change to an unprecedented level of unpredictability and severity of impact. Resilience therefore becomes an essential factor in most decisions when aiming at making and keeping them smart. In this chapter, we study the characteristics of resilient systems and test them with four use cases in a wide-ranging set of application areas. In all use cases, we highlight how AI can be used for data analysis to make smart decisions and contribute to the resilience of systems.
Converting users into customers : the role of user profile information and customer journey analysis
(2016)
Due to the digital transformation, the importance of web analysis and user profiling for enterprises is increasing rapidly as customers focus on digital channels to obtain information about products and brands. While there exists a lot research on these topics, only a minority of firms use them to their advantage. This study aims to tighten the link between research and business such that experimental methods can be used for the improvement of communication strategies in practice. Therefore, a systematic literature analysis is conducted, workshops are observed and documented and an empirical study is used to integrate single steps into a framework for the
practical usage of user profiling and customer journey analysis.
Ziel des Beitrages ist es, sinnlich-ästhetisch Weltzugänge am Beispiel des Designs für pädagogische Kontexte herauszuarbeiten. Gleichermaßen soll eine Reflexion darüber in Gang gesetzt werden, welche Potenziale transdisziplinär geprägte Gestaltungsprozesse für das Lernen und Lehren bereithalten. Zunächst wird daher die transdisziplinäre Natur des Designs geschichtlich hergeleitet und verschiedene Prozesse beleuchtet. Das sich anschließende Kapitel arbeitet unter dem Begriff der Gestaltung jene Merkmale und Qualitäten professionellen Designs heraus, die allen Prozessen zugrunde liegen. Abschließend wird das Konzept des Design Thinking vor dem Hintergrund erfahrungsbasierten Lernens in der Schulbildung diskutiert und mit Beispielen aus empirischen Studien untermauert.
The purpose of this paper is to give an overview about the links between fashion businesses and film from a fashion business perspective. It focuses on the idea that digitalization brought much more film use for the fashion industry and that this development has just begun and not ended. This change finally also has an intense impact on the fashion industry, as fashion companies nowadays are content producers with films, too. The resulting closer connection with viewers via social media exposes fashion companies, gives on the other hand new influence potential to the fashion system. An in-depth future research about the fashion and film system is therefore required to develop answers for the current situation. This article should be interpreted more as a personal viewpoint of the author to this topic rather than a research paper based on the usual methodological criteria.
Today, digitalization is firmly anchored in society and business. It is also recognized to have significant impact on the retailing sector. The in-store display of moving images has so far, however, gained little attention by researchers. The aim of this research is to provide a first estimation on the current state of moving images distribution in stationary retail stores. A store check was the basis for analysis and evaluation. In sum, 152 stores were analyzed in Stuttgart, Germany. Out of 152 observed stores, 62 stores showed 177 moving images. Detailed analyses about content, mood, color and the actors of motion pictures showed that all aspects are very well harmonized with the target group of the store. The chapter provides a basic estimation of the in-store diffusion of moving images. Thereby, avenues for further research are opened up.
This chapter provides insights in the future of fashion film with respect to augmented reality and virtual reality technologies. The question: How does augmented reality and virtual reality influence the future of fashion film? is therefore considered. It is important to analyze the influence of those technologies on fashion films to assess the potential for fashion retailers and in best case gain first-mover advantages. To answer the stated research question, a literature research was conducted to gain insights about the topic and its influence towards fashion filming. Explanation of augmented reality and virtual reality is provided as well as implications in the retail sector regarding fashion films. Moreover, company examples already using this approach have been compiled. Furthermore, an empirical research part was conducted including a survey method based on an online survey design. The questionnaire is based on what has been revealed in literature to gain in depth insides and approval. The data gained indicated that augmented reality and virtual reality influence the future of fashion film in various ways. The findings highlight how important those technologies can be in order to enhance customer experience and engagement. Regarding the research question, the conclusion can be drawn that it is highly important for fashion managers to take future developments like augmented reality and virtual reality into account to stay competitive and satisfy the requirements of modern consumers.
This chapter discusses German television as a platform for fashion content and, in that context, streaming services as possible alternatives. Three German television channels were surveilled over the period of one month, as well as the two most popular streaming services in Germany and the online media library of one German television channel over six months, regarding length, fashion connection, transmission time and success. Additionally, for three channels fashion advertisement was analyzed. Broadcasting the most contributions with fashion connection in one month, VOX was the channel being the most fashionable. Aiming to entertain, informative contributions about fashion in television build a minority. Streaming services offer more flexibility, which the user is asking for. All three television stations show fashion brand spots during prime-time. Especially ProSieben and sixx are in close cooperation with several fashion brands. Therefore, fashion advertising seems to be preferably inserted in fashion related series.
Based on new ways of watching series via streaming platforms and a change of buying behavior, advertising needs to focus on new strategies. Branded entertainment gives brands the opportunity to deeper integrate their product placements into television show plots. Through a managerial perspective this increases the advertising effectiveness. The serial ‘Sex and the City’ exemplifies successful branded entertainment and shows how series influence fashion nowadays. The placements are outstanding when it comes to storytelling around the brand or product, setting trends and creating a character connection plus a desire through identification. This chapter shows success factors and chances of placements for the fashion industry.
Hip-hop culture defines itself through four central pillars: DJing, MCing, breakdancing and graffiti, but a fifth one, fashion, may be in the coming. Hip-hop has become the most popular music genre, and the influence it has on society is undebatable. But as hip-hop artists increasingly underpin their music with visual components, like music videos, the question arises if that has an influence on the fashion industry. This chapter clarifies which factors may determine a fashion business impact and discusses differences between mainstream hip-hop artists and the ones that are active in the fashion industry as well. The focus lays on the way and amount fashion is presented in the music videos. 24 music videos were analyzed, thereof 15 popular records from the past three years and nine of artists that are already considered as fashion influential. Additionally, a fashion influence index was created to compare the degree of fashion between the music videos. Numbers of styles, recognized brands, fashion related song verses, fashion related description box mentions and articles about the fashion in the music video were noted. Findings reveal that the number of outfits shown in the video did not have a direct link to the amount of traffic it produces in fashion media. The artists that are considered influential in the fashion industry, name brands in their song lyrics more often and show brand logos more frequent in their music videos than others. Though over the observed years, for the mainstream hip-hop artists, a rise in fashion awareness can be seen through a higher number of styles, recognizable brands and fashion related verses in the lyrics.
An event film is a successful marketing and communication instrument, which can be used from companies along social media. By reaching the target group and potential customers, companies could benefit from increasing brand awareness. It is striking that there is a lack of information about how event films are used in regard to showing fashion. To establish the subject further, the purpose of this paper is to enrich the existing findings and analyze the influence event films have. In an empirical study, the performance of two events and the two related fast fashion retailers H&M and Zara on Instagram and YouTube regarding event and fashion connected films is analyzed. Identified stylistic elements of event fashion are searched and found in their online shops. Since emotions are especially well transferred through event films, there is an indication that they contribute to the shaping of fashion trends.
A case study with four German fashion retail brands was conducted in order to measure the performance of their Omnichannel services. In detail, their Click & Collect service was analyzed. Click & Collect is one of the first introduced Omnichannel services in fashion retailing. Omnichannel services integrate different sales and communication channels providing a seamless customer journey experience. Offline, online, and mobile app customer experiences should provide a seamless customer experience. Omnichannel performance of the four retailers Decathlon, Hunkemöller, Massimo Dutti and Galeria Kaufhof was measured via mystery shopping. A seamless customer journey experience is not yet a standard in German fashion retailing. The four companies differ in many process details. The biggest market potential and the recommendation for further research emerges in deficits of the offline store Omnichannel customer experience. Here, all four case companies have room to improve. Best overall results regarding the integration of offline, online and mobile shops were found with Hunkemöller, followed by Decathlon, Massimo Dutti, and Galeria Kaufhof.
The purpose of this paper is to determine the relevance of social media for luxury brand management. It employs both a multi-methodological approach: After analyzing the online performance of the three luxury brands Burberry, Louis Vuitton and Gucci, the empirical research includes a survey as well as an eye tracking test executed with Tobii Studio. The findings reveal that online and social media have given luxury fashion businesses the opportunity to establish a sustainable interaction with their customers and distinguish themselves from the competition. Still, the online business holds many challenges for luxury companies to overcome. This paper gives instructions as to how social media can be effectively incorporated into a luxury company.