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Governments and public institutions increasingly embrace digital opportunities to involve citizens in public issues and decision making. While public participation is generally seen as an important and promising venture, the design of the participation processes and the utilized digital infrastructure poses challenges, especially to the public sector. Instead of limiting conceptual guidance and exchange to one domain, we therefore develop a taxonomy for digital involvement projects that unites the domains of e-participation, citizen science and crowd-X. Embedded in a design science research approach, we follow an iterative design process to elaborate the key characteristics of a digital involvement project based on the participation process, its individuals and digital infrastructure. Through evaluating the artifact in a focus group with domain practitioners, we find support for the usefulness of our taxonomy and its ability to provide guidance and a basis for discussion of digital involvement projects across domains.
The time has come : application of artificial intelligence in small- and medium-sized enterprises
(2022)
Artificial intelligence (AI) is not yet widely used in small- and medium-sized industrial enterprises (SME). The reasons for this are manifold and range from not understanding use cases, not enough trained employees, to too little data. This article presents a successful design-oriented case study at a medium-sized company, where the described reasons are present. In this study, future demand forecasts are generated based on historical demand data for products at a material number level using a gradient boosting machine (GBM). An improvement of 15% on the status quo (i.e. based on the root mean squared error) could be achieved with rather simple techniques. Hence, the motivation, the method, and the first results are presented. Concluding challenges, from which practical users should derive learning experiences and impulses for their own projects, are addressed.