Refine
Document Type
- Journal article (8)
- Doctoral Thesis (1)
- Report (1)
Is part of the Bibliography
- yes (10)
Institute
- Technik (9)
- ESB Business School (1)
Publisher
- VDE Verlag (3)
- Emerald (1)
- Hochschule Reutlingen (1)
- Routledge (1)
- Springer (1)
- Universität Hohenheim (1)
- Wiley (1)
Der flächendeckende Einsatz digitaler Zähler wird eine bislang ungekannte Menge an Kundendaten mit sich bringen. Wie können die deutschen Energieversorger hieraus ein besseres Kundenverständnis entwickeln? Die systematische Datenauslese unter Zuhilfenahme modellgestützter Zukunftsprognosen - sog. Predictive Analytics - scheint hier ein vielversprechendes Instrument zu sein. Aufbauend auf einer mit Unterstützung des Verbandes kommunaler Unternehmen durchgeführten Untersuchung lassen sich vier Handlungsempfehlungen ableiten, wie man die Digitalisierung im Vertrieb nutzen kann. Demnach sind die Festlegung von klaren Zielen und Strategien, die systematische Erschließung von Datenquellen, der Aufbau von Inhouse-Kompetenz sowie ein "Joint effort" von Marketing, Vertrieb und IT zu forcieren.
Public enterprises find themselves in increasingly competitive markets, a situation that makes having an entrepreneurial orientation (EO) an urgent need, given that EO is an indispensable driver of performance. Research describes politicians delaying the strategic change of public enterprises when serving as board members, but empirical evidence of the impact of board behavior on EO in public enterprises is lacking. We draw on stakeholder-agency theory (SAT) and resource dependence theory (RDT) and use structural equation modeling (SEM) to investigate survey data collected from 110 German energy suppliers that are majority government owned. Results indicate that board strategy control and board networking do not seem to predict EO on first sight. Closer analysis reveals a board networking–EO relationship depending on ownership structure. Remarkably, we find that it is not the usually suspected local municipal owner who hinders EO in our sample organizations but minority shareholders engaging in board networking activities. The results shed light on the intersection of governance and entrepreneurship with special reference to the fine-grained conceptualization of RDT.
Corporate entrepreneurship in the public sector: exploring the peculiarities of public enterprises
(2021)
Entrepreneurship is predominantly treated as a private-sector phenomenon and consequently its increasing importance in the public sector goes largely unremarked. That impedes the research field of entrepreneurship being capable of spanning multiple sectors. Accordingly, recent research calls for the study of corporate entrepreneurship (CE) as it manifests in the public sector where it can be labeled public entrepreneurship (PE). This dissertation considers government an essential entrepreneurial actor and is led by the central research question: What are the peculiarities of the public sector and how do they impact public enterprises’ entrepreneurial orientation (EO)?
Accordingly, this dissertation includes three studies focusing on public enterprises. Two of the studies set the scope of this thesis by investigating a specific type of organization in a specific context—German majority-government-owned energy suppliers. These enterprises operate in a liberalized market experiencing environmental uncertainties like competitiveness and business transformation.
The aims and results of the studies included in this dissertation can be summarized as follows: The systematic literature review illuminates the stimuli of and barriers to entrepreneurial activities in public enterprises and the potential outcomes of such activities discussed so far. The review reveals that research on EO has tended to focus on the private sector and consequently that barriers to and outcomes of entrepreneurial activities in the public sector remain under-researched. Building on these findings, the qualitative study focuses on the interrelated barriers affecting entrepreneurship in public enterprises and the outcomes of entrepreneurial activities being inhibited. The study adopts an explorative comparative causal mapping approach to address the above-mentioned research goal and the lack of clarity around how barriers identified in the public sphere are interrelated. Furthermore, the study bases its investigation on the different business segments of sales (competitive market) and the distribution grid (natural monopoly) to account for recent calls for fine-grained research on PE. Results were compared with prior findings in the public and private sector. That comparison indicates that the barriers revealed align with aspects discussed in prior research findings relating to both sectors. Examples include barriers associated with the external environment such as legal constraints and barriers originating from within the organization such as employee behavior linked to a value system that hampers entrepreneurial action. However, the most important finding is that a public enterprise’s supervisory board can hinder its progress, a finding running counter to those of previous private-sector research and one that underscores the widespread prejudice that the involvement of a public shareholder and its nominated board of directors has a negative effect on EO. The third study is quantitative (data collection via a questionnaire) and builds on both its predecessors to examine the little understood topic of board behavior and public enterprises’ social orientation as predictors of EO. The study’s results indicate that social orientation represses EO, whereas board strategy control (BSC) does not seem to predict EO. Regarding BSC, we find that the local government owners in our sample are less involved in BSC. The third study also examines board networking and finds its relationship with EO depends on the ownership structure of the public-sector organization. An important finding is that minority shareholders, such as majority privately-owned enterprises and hub firms, repress EO when engaging in board networking.
In summary, this doctoral thesis contributes to the under-researched topic of CE in the public sector. It investigates the peculiarities of this sector by focusing on the supervisory board and social oriented activities and their impact on the enterprise’s EO in the quantitative study. The thesis addresses institutional questions regarding ownership and the last study in particular contributes to expanding resource dependence theory, and invites a nuanced perspective: The original perspective suggests that interorganizational arrangements like interfirm network ties and equity holdings reduce external resource dependency and consequently improve firm performance. The findings within this thesis expose resource delivery to potential contrary effects to extend the understanding of interorganizational action with important implications for practice.
Der Anspruch an Energieversorger wird wachsen: in Zukunft gewinnen vor allem Aufgaben wie die Entwicklung digitalisierter Produkte/Dienstleistungen sowie ökologische Aktivitäten an Relevanz. Dies zeigt die Hochschule Reutlingen in ihrer aktuellen Untersuchung unter Aufsichtsräten, Geschäftsführern und Führungskräften. Trotz der erwarteten Veränderungen: die Aufsichtsräte sind sich zwar ihrem Druck zu mehr Professionalisierung bewusst, scheinen aktuell aber nur mäßig für die künftigen Herausforderungen des Unternehmens gerüstet. Besonders relevant dabei: die Professionalisierung der Gremienarbeit in kommunalen EVU ermöglicht einen höheren wahrgenommenen Unternehmenserfolg. So die Studie des Reutlinger Energiezentrums and der Hochschule Reutlingen im Auftrag von fünf Unternehmen der Branche.
Avec le déploiement des compteurs intelligents en Europe, les fournisseurs d'énergie européens auront accès aux données clients de manière inédite.De récentes études suggèrent que le volume de données récupérées se situera entre 10 et 800 téraoctets par fournisseur par an ... L'objectif principal est d'améliorer la satisfaction du client et d'éviter un changement de fournisseur.
Wenn es um innovative energiewirtschaftliche Produkte und Dienstleistungen geht, steht das eigene Energieversorungsunternehmen (EVU) hoch im Kurs. Die Ergebnisse einer Umfrage mit über 7.000 ausgewerteten Fragebögen zeigen auch: für Eigen- und Communitystrom, Smart Home, E-Mobilität und Bündelangebote gibt es spezifische Zielgruppen. Mehr Kunden interessieren sich für zeitvariable Tarife als für Flatrates. Am liebsten kontaktiert man sein EVU über das Kundencenter oder das Online-Kundenportal. Zielgruppenspezifische und (regional) differenzierte Marktstrategien zahlen sich aus, wozu Produktentwicklung und Vertrieb weiter professionalisiert werden müssen.
Contemporary public enterprises differ from their forebears. Today, they are more similar to private enterprises, receiving far more attention than previously, when privatization processes all over the world were in the spotlight. Furthermore, the broad research stream of entrepreneurship has so far neglected the consideration of public enterprises. To set a future research agenda, the author examines the dispersed literature using an integrative and organizing framework to identify major topics and research findings. This paper reviews articles that investigate the entrepreneurship in contemporary public enterprises. Despite the growing scholarly interest globally, this systematic literature review indicates there is no more than a loose connection between the literature streams of public entrepreneurship and corporate entrepreneurship. Specifically, the review shows that the multidimensional concept of entrepreneurial orientation has thus far been ignored, although autonomy plays a significant role in the literature review, namely in the context of the interference of the public owner. It also reveals other essential research gaps, such as the development of a modern theory of public enterprises. The linked research stream of public-sector corporate entrepreneurship offers a broad area of scholarly research and should encourage further investigation.
Der Anspruch an Energieversorger wird wachsen. In Zukunft gewinnen Aufgaben wie die Entwicklung digitalisierter Produkte und Dienstleistungen sowie ökologische Aktivitäten an Bedeutung. Dies zeigt die vorliegende Studie unter Aufsichtsräten, Geschäftsführern und Führungskräften in der Energiewirtschaft. Trotz der erwarteten Veränderungen: Die Aufsichtsräte sind sich zwar ihrem Druck zu mehr Professionalität bewusst, scheinen aktuell aber nur mäßig für die künftigen Herausforderungen des Unternehmens gerüstet zu sein. Besonders relevant dabei: Die Professionalisierung der Gremienarbeit in kommunalen EVU ermöglicht einen höheren wahrgenommenen Unternehmenserfolg. Aus Systemsicht bedarf es hierzu auch eines wirkungsvollen Zielsystems für das Unternehmen und hoher Führungswirksamkeit der Geschäftsführung, z. B. also der klaren Kommunikation der Unternehmensstrategie. Weiterhin sind mögliche Wahrnehmungsunterschiede im unternehmerischen Führungsstil der Geschäftsführung zu beachten und auszuräumen, da dies einen wichtigen Katalysator für unternehmerisches Denken und Handeln der Führungskräfte und Mitarbeiter darstellen kann.
This article adopts a qualitative comparative causal mapping approach to extend knowledge of the interrelated barriers to public entrepreneurship and the outcomes of such entrepreneurship. The results highlight marked differences between the sales segment and the distribution grid segment of German public enterprises that should prompt a refined perspective on public entrepreneurship. Notably, besides intra-organizational barriers and those interfering from the external environment, results also show that a public enterprise’s supervisory board can hinder its progress. This study thus contributes to recent discussion on governance and entrepreneurship by revealing a feature that could distinguish public from private enterprises.
Purpose
The purpose of this study is to examine private households’ preferences for service bundles in the German energy market.
Design/methodology/approach
This investigation is based on survey data collected from 3,663 customers of seven mainly municipal energy suppliers in the German energy market. The data set was analyzed via a binary logistic regression model to identify the most prospective customers and their preferences regarding bundles of energy services.
Findings
The results indicate that potential adopters of energy-related service bundles have greater prior knowledge about service bundles; place higher importance on simplified handling, flat rates and long price guarantees; prefer to purchase a service bundle from an energy supplier; live in urban areas and have a gas tariff; are both less likely to have a green electricity tariff and to support the German energy transition; have a greater intention to purchase a smart home product; are less likely to already be prosumers; and prefer customer centers and social media as communication channels with energy providers.
Practical implications
This paper offers several implications for decision-makers in developing marketing strategies for bundled offerings in a highly competitive energy market.
Originality/value
This paper contributes to the sparse research on service bundles in the energy sector, despite the growing interest of energy suppliers and consumers in this topic. It expands the research focusing on the telecommunications sector.