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Vertrauen ist eine wesentliche Ressource für die Zusammenarbeit zwischen Anbietern und Kunden. In der postmodernen Gesellschaft sind beide Seiten auf Kooperation angewiesen. Ohne Vertrauen führen gemeinsame Beziehungen jedoch selten zu den erwünschten Resultaten. Alexander Rossmann zeigt auf, wie sich das Vertrauen von Kunden stimulieren lässt und welche Verhaltensweisen zu vermeiden sind. Dabei werden personale und organisationale Vertrauensstrategien konzeptionell entwickelt und am Beispiel der IT-Branche empirisch untersucht. Eine Analyse der Auswirkungen von Vertrauen bietet differenzierte Einblicke in die Chancen und Risiken von Vertrauen aus Anbieter- und Kundenperspektive.
In modern collaborative production environments where industrial robots and humans are supposed to work hand in hand, it is mandatory to observe the robot’s workspace at all times. Such observation is even more crucial when the robot’s main position is also dynamic e.g. because the system is mounted on a movable platform. As current solutions like physically secured areas in which a robot can perform actions potentially dangerous for humans, become unfeasible in such scenarios, novel, more dynamic, and situation aware safety solutions need to be developed and deployed.
This thesis mainly contributes to the bigger picture of such a collaborative scenario by presenting a data-driven convolutional neural network-based approach to estimate the two-dimensional kinematic-chain configuration of industrial robot-arms within raw camera images. This thesis also provides the information needed to generate and organize the mandatory data basis and presents frameworks that were used to realize all involved subsystems. The robot-arm’s extracted kinematic-chain can also be used to estimate the extrinsic camera parameters relative to the robot’s three-dimensional origin. Further a tracking system, based on a two-dimensional kinematic chain descriptor is presented to allow for an accumulation of a proper movement history which enables the prediction of future target positions within the given image plane. The combination of the extracted robot’s pose with a simultaneous human pose estimation system delivers a consistent data flow that can be used in higher-level applications.
This thesis also provides a detailed evaluation of all involved subsystems and provides a broad overview of their particular performance, based on novel generated, semi automatically annotated, real datasets.
Gegenstand dieser Arbeit ist die Darstellung und Charakterisierung einheitlicher, mesoporöser Silica-Partikel (MPSM) im Mikrometerbereich mit maßgeschneiderten Partikel- und Porendesign für die Hochleistungsflüssigkeitschromatographie. Die Synthese umfasst die Einlagerung von Silica-Nanopartikeln (SNP) in poröse organische Template, welche anschließend bei 600°C zersetzt werden. Die Impfsuspensionspolymerisation von Polystyrol-Partikeln, unter Verwendung von Glycidylmethacrylat, Ethylenglycoldimethacrylat und Porogenen, ermöglicht die Herstellung hochgradig einheitlicher, poröser p(GMA-co-EDMA)-Template. Der Einfluss wesentlicher Faktoren, einschließlich des Monomer-Porogen-Verhältnisses, des Monomerverhältnisses und der Porogenzusammensetzung, werden systematisch untersucht sowie ihre Auswirkungen auf die Porengröße, das Porenvolumen und die spezifische Oberfläche erläutert. Die Anbindung aminofunktionalisierter Substanzen erfolgt durch die Ringöffnung der Epoxidgruppe. Im anschließenden basischen Sol-Gel-Prozess werden die Silica-Nanopartikel aufgrund der Ladungsunterschiede in die funktionalisierten p(GMA-co-EDMA)-Template eingebaut. Die Partikelgröße der SNP beeinflusst wesentlich die Poreneigenschaften der MPSM und hängt von drei Faktoren ab: (i) der Wachstumsgeschwindigkeit in der kontinuierlichen Phase, die durch die Einstellungen des Sol-Gel-Prozesses gesteuert wird, (ii) der Diffusionsrate, die durch elektrostatische Anziehung reguliert wird und vom Grad der Funktionalisierung abhängt und (iii) der Porosität des Polymer-Templats. Die gezielte Anpassung der Poreneigenschaften durch die Prozesseinstellungen erlaubt die präzise Herstellung von MPSM, die auf spezifische Trennherausforderungen zugeschnitten werden und somit die Qualität der HPLC verbessern. Die vorgestellte Synthesestrategie ermöglicht, aufgrund des stufenweisen molekularen Aufbaus, eine bessere Adaption der stationären Phase an spezifische Trennherausforderungen.
This thesis studies concurrency control and composition of transactions in computing environments with long living transactions where local data autonomy of transactions is indispensable. This kind of computing architecture is referred to as a Disconnected System where reads are segregated -disconnected- from writes enabling local data autonomy. Disconnecting reads from writes is inspired by Bertrand Meyer's "Command Query Separation" pattern. This thesis provides a simple yet precise definition for a Disconnected System with a focus on transaction management. Concerning concurrency control, transaction management frameworks implement a'one concurrency control mechanism fits all needs strategy'. This strategy, however, does not consider specific characteristics of data access. The thesis shows the limitations of this strategy if transaction load increases, transactions are long lived, local data autonomy is required, and serializability is aimed at isolation level. For example, in optimistic mechanisms the number of aborts suddenly increases if load increases. In pessimistic mechanisms locking causes long blocking times and is prone to deadlocks. These findings are not new and a common solution used by database vendors is to reduce the isolation. This thesis proposes the usage of a novel approach. It suggests choosing the concurrency control mechanism according to the semantics of data access of a certain data item. As a result a transaction may execute under several concurrency control mechanisms. The idea is to introduce lanes similar to a motorway where each lane is dedicated to a certain class of vehicle with the same characteristics. Whereas disconnecting reads and writes sets the traffic's direction, the semantics of data access defines the lanes. This thesis introduces four concurrency control classes capturing the semantics of data access and each of them has an associated tailored concurrency control mechanism. Class O (the optimistic class) implements a first-committer-wins strategy, class R (the reconciliation class) implements a first-n-committers-win strategy, class P (the pessimistic class) implements a first-reader-wins strategy, and class E (the escrow class) implements a first-n-readers-win strategy. In contrast to solutions that adapt the concurrency control mechanism during runtime, the idea is to classify data during the design phase of the application and adapt the classification only in certain cases at runtime. The result of the thesis is a transaction management framework called O|R|P|E. A performance study based on the TPC-C benchmark shows that O|R|P|E has a better performance and a considerably higher commit rate than other solutions. Moreover, the thesis shows that in O|R|P|E aborts are due to application specific limitations, i.e., constraint violations and not due to serialization conflicts. This is a result of considering the semantics.
Context: Fast moving markets and the age of digitization require that software can be quickly changed or extended with new features. The associated quality attribute is referred to as evolvability: the degree of effectiveness and efficiency with which a system can be adapted or extended. Evolvability is especially important for software with frequently changing requirements, e.g. internet-based systems. Several evolvability-related benefits were arguably gained with the rise of service-oriented computing (SOC) that established itself as one of the most important paradigms for distributed systems over the last decade. The implementation of enterprise-wide software landscapes in the style of service-oriented architecture (SOA) prioritizes loose coupling, encapsulation, interoperability, composition, and reuse. In recent years, microservices quickly gained in popularity as an agile, DevOps-focused, and decentralized service-oriented variant with fine-grained services. A key idea here is that small and loosely coupled services that are independently deployable should be easy to change and to replace. Moreover, one of the postulated microservices characteristics is evolutionary design.
Problem Statement: While these properties provide a favorable theoretical basis for evolvable systems, they offer no concrete and universally applicable solutions. As with each architectural style, the implementation of a concrete microservice-based system can be of arbitrary quality. Several studies also report that software professionals trust in the foundational maintainability of service orientation and microservices in particular. A blind belief in these qualities without appropriate evolvability assurance can lead to violations of important principles and therefore negatively impact software evolution. In addition to this, very little scientific research has covered the areas of maintenance, evolution, or technical debt of microservices.
Objectives: To address this, the aim of this research is to support developers of microservices with appropriate methods, techniques, and tools to evaluate or improve evolvability and to facilitate sustainable long-term development. In particular, we want to provide recommendations and tool support for metric-based as well as scenario-based evaluation. In the context of service-based evolvability, we furthermore want to analyze the effectiveness of patterns and collect relevant antipatterns. Methods: Using empirical methods, we analyzed the industry state of the practice and the academic state of the art, which helped us to identify existing techniques, challenges, and research gaps. Based on these findings, we then designed new evolvability assurance techniques and used additional empirical studies to demonstrate and evaluate their effectiveness. Applied empirical methods were for example surveys, interviews, (systematic) literature studies, or controlled experiments.
Contributions: In addition to our analyses of industry practice and scientific literature, we provide contributions in three different areas. With respect to metric-based evolvability evaluation, we identified a set of structural metrics specifically designed for service orientation and analyzed their value for microservices. Subsequently, we designed tool-supported approaches to automatically gather a subset of these metrics from machine-readable RESTful API descriptions and via a distributed tracing mechanism at runtime. In the area of scenario-based evaluation, we developed a tool-supported lightweight method to analyze the evolvability of a service-based system based on hypothetical evolution scenarios. We evaluated the method with a survey (N=40) as well as hands-on interviews (N=7) and improved it further based on the findings. Lastly with respect to patterns and antipatterns, we collected a large set of service-based patterns and analyzed their applicability for microservices. From this initial catalogue, we synthesized a set of candidate evolvability patterns via the proxy of architectural modifiability tactics. The impact of four of these patterns on evolvability was then empirically tested in a controlled experiment (N=69) and with a metric-based analysis. The results suggest that the additional structural complexity introduced by the patterns as well as developers' pattern knowledge have an influence on their effectiveness. As a last contribution, we created a holistic collection of service-based antipatterns for both SOA and microservices and published it in a collaborative repository.
Conclusion: Our contributions provide first foundations for a holistic view on the evolvability assurance of microservices and address several perspectives. Metric- and scenario-based evaluation as well as service-based antipatterns can be used to identify "hot spots" while service-based patterns can remediate them and provide means for systematic evolvability construction. All in all, researchers and practitioners in the field of microservices can use our artifacts to analyze and improve the evolvability of their systems as well as to gain a conceptual understanding of service-based evolvability assurance.
Knowledge is an important resource, whose transfer is still not completely understood. The underlying belief of this thesis is that knowledge cannot be transferred directly from one person to another but must be converted for the transfer and therefore is subject to loss of knowledge and misunderstanding. This thesis proposes a new model for knowledge transfer and empirically evaluates this model. The model is based on the belief that knowledge must be encoded by the sender to transfer it to the receiver, who has to decode the message to obtain knowledge.
To prepare for the model this thesis provides an overview about models for knowledge transfer and factors that influence knowledge transfer. The proposed theoretical model for knowledge transfer is implemented in a prototype to demonstrate its applicability. The model describes the influence of the four layers, namely code, syntactic, semantic, and pragmatic layers, on the encoding and decoding of the message. The precise description of the influencing factors and the overlapping knowledge from sender and receiver facilitate its implementation.
The application area of the layered model for knowledge transfer was chosen to be business process modelling. Business processes incorporate an important knowledge resource of an organisation as they describe the procedures for the production of products and services. The implementation in a software prototype allows a precise description of the process by adding semantic to the simple business process modelling language used.
This thesis contributes to the body of knowledge by providing a new model for knowledge transfer, which shows the process of knowledge transfer in greater detail and highlights influencing factors. The implementation in the area of business process modelling reveals the support provided by the model. An expert evaluation indicates that the implementation of the proposed model supports knowledge transfer in business process modelling. The results of the qualitative evaluation are supported by the findings of a qualitative evaluation, performed as a quasi-experiment with a pre-test/post-test design and two experimental groups and one control group. Mann-Whitney U tests indicated that the group that used the tool that implemented the layered model performed significantly better in terms of completeness (the degree of completeness achieved in the transfer) in comparison with the group that used a standard BPM tool (Z = 3.057, p = 0.002, r = 0.59) and the control group that used pen and paper (Z = 3.859, p < 0.001, r = 0.72). The experiment indicates that the implementation of the layered model supports the creation of a business process and facilitates a more precise representation.
IT governance: current state of and future perspectives on the concept of agility in IT governance
(2020)
Digital transformation has changed corporate reality and, with that, corporates’ IT environments and IT governance (ITG). As such, the perspective of ITG has shifted from the design of a relatively stable, closed and controllable system of a self-sufficient enterprise to a relatively fluid, open, agile and transformational system of networked co-adaptive entities. Related to the paradigm shift in ITG, this thesis aims to conceptualize a framework to integrate the concept of agility into the traditional ITG framework and to test the effects of such an extended ITG framework on corporate performance.
To do so, the thesis uses literature research and a mixed method design by blending both qualitative and quantitative research methods. Given the poorly understood situation of the agile mechanisms within the ITG framework, the building process of this thesis’ research model requires an adaptive and flexible approach which involves four different research phases. The initial a priori research model based on a comprehensive review of the extant literature is critically examined and refined at the end of each research phase, which later forms the basis of a subsequent research phase. As a result, the final research model provides guidance on how the conceptualized framework leads to better business/IT alignment as well as how business/IT alignment can mediate the effectiveness of such an extended ITG framework on corporate performance.
The first research phase explores the current state of literature with a focus on the ITG-corporate performance association. This analysis identifies five perspectives with respect to the relationship between ITG and corporate performance. The main variables lead to the perspectives of business/IT alignment, IT leadership, IT capability and process performance, resource relatedness and culture. Furthermore, the analysis presents core aspects explored within the identified perspectives that could act as potential mediators or moderators in the relationship between ITG and corporate performance.
The second research phase investigates the agile aspect of an effective ITG framework in the dynamic contemporary world through a qualitative study. Gleaned from 46 semi-structured interviews across various industries with governance experts, the study identifies 25 agile ITG mechanisms and 22 traditional ITG mechanisms that corporations use to master digital transformation projects. Moreover, the research offers two key patterns indicating to a call for ambidextrous ITG, with corporations alternating between stability and agility in their ITG mechanisms.
In research phase three, a scale development process is conducted in order to develop the agile items explored in research phase two. Through 56 qualitative interviews with professionals the evaluation uncovers 46 agile governance mechanisms. Moreover, these dimensions are rated by 29 experts to identify the most effective ones. This leads to the identification of six structure elements, eight processes, and eight relational mechanisms.
Finally, in research phase four a quantitative research approach through a survey of 400 respondents is established to test and predict the formulated relationships by using the partial least squares structural equation modelling (PLS-SEM) method. The results provide evidence for a strong causal relationship among an expanded ITG concept, business/IT alignment, and corporate performance. These findings reveal that the agile ITG mechanisms within an effective ITG framework seem critical in today’s digital age.
This research is unique in exploring the combination of traditional and agile ITG mechanisms. It contributes to the theoretical base by integrating and extending the literature on ITG, business/IT alignment, ambidexterity and agility, all of which have long been recognized as critical for achieving organizational goals. In summary, this work presents an original analysis of an effective ITG framework for digital transformation by including the agile aspect within the ITG construct. It highlights that is not enough to apply only traditional mechanisms to achieve effective business/IT alignment in today’s digital age; agile ITG mechanisms are also needed. Therefore, a novel ITG framework following an ambidextrous approach is provided consisting of traditional ITG mechanisms as well as newly developed agile ITG practices. This thesis also demonstrates that agile ITG mechanisms can be measured independently of traditional ITG mechanisms within one causal model. This is an important theoretical outcome that allows the current state of ITG to be assessed in two distinct dimensions, offering various pathways for further research on the different antecedents and effects of traditional and agile ITG mechanisms. Furthermore, this thesis makes practical contributions by highlighting the need to develop a basic governance framework powered by traditional ITG mechanisms and simultaneously increase agility in ITG mechanisms. The results imply that corporations might be even more successful if they include both traditional and agile mechanisms in their ITG framework. In this way, the uncovered agile ITG practices may provide a template for CIOs to derive their own mechanisms in following an ambidextrous approach that is suitable for their corporation.
Ever since the 1980s, researchers in computer science and robotics have been working on making autonomous cars. Due to recent breakthroughs in research and devel- opment, such as the Bertha Benz Project [ZBS+14], the goal of fully autonomous vehicles seems closer than ever before. Yet a lot of questions remain unanswered. Especially now that the automotive industry moves towards autonomous systems in series production vehicles, the task of precise localization has to be solved with automotive grade sensors and keep memory and processing consumption at a mini- mum. This thesis investigates the Simultaneous Localization and Mapping (SLAM) prob- lem for autonomous driving scenarios on a parking lot using low cost automotive sensors. The main focus is herby devoted to the RAdio Detection And Ranging (RADAR) sensor, which has not been widely analyzed in an autonomous driving scenario so far, even though they are abundant in the automotive industry for ap- plications such as Adaptive Cruise Control (ACC). Due to the high noise floor, the radar sensor has widely been disregarded in the Intelligent Transportation Systems and Robotics communities with regards to SLAM applications. However in this thesis, it is shown that the RADAR sensor proves to be an affordable, robust and precise sensor, when modeling its physical properties correctly. In this regard, a GraphSLAM based framework is introduced, which extracts features from the RADAR sensor and generates an optimized map of the surroundings using the RADAR sensor alone. This framework is used to enable crowd based localization, which is not limited to the RADAR sensor alone. By integrating an automotive Light Detection and Ranging (LiDAR) and stereo camera sensor, a robust and precise localization system can be built that that is suitable for autonomous driving even in complex parking lot scenarios. It it is thereby shown that the RADAR sensor is strongly contributing to obtaining good results in a sensor fusion setup. These results were obtained on an extensive dataset on a parking lot, which has been recorded over the course of several months. It contains different weather conditions, different configurations of parked cars and a multitude of different trajectories to validate the approaches described in this thesis and to come to the conclusion that the RADAR sensor is a reliable sensor in series autonomous driving systems, both in a multi sensor framework and as a single component for localization.
High Performance Computing (HPC) enables significant progress in both science and industry. Whereas traditionally parallel applications have been developed to address the grand challenges in science, as of today, they are also heavily used to speed up the time-to-result in the context of product design, production planning, financial risk management, medical diagnosis, as well as research and development efforts. However, purchasing and operating HPC clusters to run these applications requires huge capital expenditures as well as operational knowledge and thus is reserved to large organizations that benefit from economies of scale. More recently, the cloud evolved into an alternative execution environment for parallel applications, which comes with novel characteristics such as on-demand access to compute resources, pay-per-use, and elasticity. Whereas the cloud has been mainly used to operate interactive multi-tier applications, HPC users are also interested in the benefits offered. These include full control of the resource configuration based on virtualization, fast setup times by using on-demand accessible compute resources, and eliminated upfront capital expenditures due to the pay-per-use billing model. Additionally, elasticity allows compute resources to be provisioned and decommissioned at runtime, which allows fine-grained control of an application's performance in terms of its execution time and efficiency as well as the related monetary costs of the computation. Whereas HPC-optimized cloud environments have been introduced by cloud providers such as Amazon Web Services (AWS) and Microsoft Azure, existing parallel architectures are not designed to make use of elasticity. This thesis addresses several challenges in the emergent field of High Performance Cloud Computing. In particular, the presented contributions focus on the novel opportunities and challenges related to elasticity. First, the principles of elastic parallel systems as well as related design considerations are discussed in detail. On this basis, two exemplary elastic parallel system architectures are presented, each of which includes (1) an elasticity controller that controls the number of processing units based on user-defined goals, (2) a cloud-aware parallel execution model that handles coordination and synchronization requirements in an automated manner, and (3) a programming abstraction to ease the implementation of elastic parallel applications. To automate application delivery and deployment, novel approaches are presented that generate the required deployment artifacts from developer-provided source code in an automated manner while considering application-specific non-functional requirements. Throughout this thesis, a broad spectrum of design decisions related to the construction of elastic parallel system architectures is discussed, including proactive and reactive elasticity control mechanisms as well as cloud-based parallel processing with virtual machines (Infrastructure as a Service) and functions (Function as a Service). To evaluate these contributions, extensive experimental evaluations are presented.