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Improving SME logistics performance through benchmarking

  • Purpose – The purpose of this paper is to discuss the applicability of current benchmarking proposals for small and medium-sized enterprises (SMEs) and to suggest a condensed process for logistics benchmarking in SMEs. Design/methodology/approach – The paper starts by outlining why the logistics function is of increasing importance for SMEs. It discusses the benefit of logistics benchmarking and typical SME restrictions in benchmarking. Available approaches to benchmarking are discussed and their weaknesses when applied to SME logistics benchmarking are analyzed. The paper develops a new benchmarking process framework for SME logistics benchmarking and reports findings of a case application in three German SMEs.

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Metadaten
Author of HS ReutlingenTaschner, Andreas
DOI:https://doi.org/10.1108/BIJ-03-2015-0029
ISSN:1463-5771
Erschienen in:Benchmarking: an international journal
Publisher:Emerald
Place of publication:Bingley
Document Type:Article
Language:English
Year of Publication:2016
Tag:Germany; benchmarking; logistics; performance management; small-to-medium-sized enterprises; supply chain management
Volume:23
Issue:7
Page Number:18
First Page:1780
Last Page:1797
DDC classes:650 Management
Open Access?:Nein
Licence (English):License Logo  Lizenzbedingungen Emerald