Research on robotic process automation: structuring the scholarly field
- Since half a decade, there has been an increasing interest in Robotic Process Automation (RPA) by business firms. However, academic literature has been lacking attention to RPA, before adopting the topic to a larger extent. The aim of this study is to review and structure the latest state of scholarly research on RPA. This chapter is based on a systematic literature review that is used as a basis to develop a conceptual framework to structure the field. Our study shows that some areas of RPA have been extensively examined by many authors, e.g. potential benefits of RPA. Other categories, such as empirical studies on adoption of RPA or organisational readiness models, have remained research gaps.
Author of HS Reutlingen | Schlegel, Dennis; Wallner, Jonathan |
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DOI: | https://doi.org/10.1007/978-3-031-07765-4_2 |
ISBN: | 978-3-031-07764-7 |
Erschienen in: | Business advancement through technology volume II : The changing landscape of industry and employment |
Publisher: | Springer |
Place of publication: | Cham |
Editor: | Alkis Thrassou, Demetris Vrontis, Leonidas Efthymiou, Yaakov Weber, S. M. Riad Shams, Evangelos Tsoukatos |
Document Type: | Book chapter |
Language: | English |
Publication year: | 2022 |
Page Number: | 27 |
First Page: | 19 |
Last Page: | 45 |
PPN: | Im Katalog der Hochschule Reutlingen ansehen |
DDC classes: | 650 Management |
Open access?: | Nein |
Licence (German): | In Copyright - Urheberrechtlich geschützt |