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Organisationen sind immer mehr gefragt, auch digitale Arbeitsumgebungen bewusst zu formen. Neue Technologien und digitale Arbeitspraktiken verlagern den Ort, an dem eine gemeinsame Identität gebildet wird, zunehmend in virtuelle Räume. Bislang fokussieren sich Führungskräfte und Change Manager jedoch zu sehr auf Dinge, die sie anfassen und plastisch gestalten können. Die Autoren erörtern daher, wie Unternehmen auch in virtuellen Arbeitswelten die organisationale Identität gestalten und aufrechterhalten können, um auf diese Weise das Change Management zu unterstützen.
Systemic Constellation describes an approach that enables practitioners to examine and address typical issues in diversity management from a different, relational perspective. Systemic Constellation utilizes the human ability to recognize the qualities of relationships between two or more people from their spatial alignment to each other (transverbal language) and the capability to illustrate inner pictures by placing humans or objects in a room as representatives (representative perception). Systemic Constellation originated in the field of family therapy and counseling, but through research, guidance work, and teaching activities over the last two decades, it has developed into a generic, structural, constellation logic with multiple methods of application. It has been adapted to a variety of topics and issues, and a number of constellation formats. This article serves as a starting point for the transfer of Systemic Constellation into diversity management. It appears that conventional approaches taught in traditional management classes (such as focusing on tools, setting targets, planning measures, and offering incentives) are of limited use when trying to deal with problematic situations in diversity management. Preliminary trials show that new solutions and insights into deeper underlying dynamics can be gained on personal and institutional levels when applying Systemic Constellation. Participants find the application of the model as very beneficial. Systemic Constellation is grounded in personal experience and particularly in a person’s own experience of the consistency of representative perception. This viewpoint can only be conveyed rudimentarily in a scientific article. Readers should feel encouraged to apply Systemic Constellations themselves and use it in their work, experimentally and professionally. To harness the full potential of Systemic Constellations in diversity management, further research needs to be done.
Sport marketing is the specific application of marketing principles and processes to sports products and services. In 2014 the biggest sports event in the world, the FIFA World Cup, took place in Brazil. Billions of spectators around the world saw Germany win the trophy in Rio de Janeiro for the fourth time in history. Yet unlike in previous World Cups, conversation was not only taking place at the numerous public viewings which were held in open spaces like bars and restaurants. For the entire tournament social media like Facebook or Twitter were playing a dominant role in all aspects. With 672 million tweets on Twitter and three billion conversations on Facebook, this was the most social World Cup as well as the most social mega sports event so far. It did not matter whether it were users, athletes or companies, everyone was trying to catch up on the conversation to be informed or inform others about their opinion or latest news. This paper analyzes the implementation of social media marketing during mega sports events with a focus on Adidas’ and Nike’s social media campaigns in the frame of the FIFA World Cup 2014 in Brazil. The analysis shows that social media marketing in the frame of mega sports events gains importance. Those companies finding topics that affect people personally with a relationship to their products achieve success through social media marketing.
Due to the complexity of assembly processes, a high ratio of tasks is still performed by human workers. Short-cyclically changing work contents due to smaller lot sizes, especially the varied series assesmbly, increases both the need for information support as well as the risk of rising physical and psychological stress. The use of technical and digital assistance systems can counter these challenges. Through the integration of information and communication technology as well as collaborative assembly technologies, hybrid cyber-physical assembly systems will emerge. Widely established assembly planning approaches for digital and technical support systems in cyber physical assembly systems will be outlined and discussed with regard to synergies and delimitations of planning perspectives.
This article discusses the scientifically and industrially important problem of automating the process of unloading goods from standard shipping containers. We outline some of the challenges barring further adoption of robotic solutions to this problem, ranging from handling a vast variety of shapes, sizes, weights, appearances, and packing arrangements of the goods, through hard demands on unloading speed and reliability, to ensuring that fragile goods are not damaged. We propose a modular and reconfigurable software framework in an attempt to efficiently address some of these challenges. We also outline the general framework design and the basic functionality of the core modules developed. We present two instantiations of the software system on two different fully integrated demonstrators: 1) coping with an industrial scenario, i.e., the automated unloading of coffee sacks with an already economically interesting performance; and 2) a scenario used to demonstrate the capabilities of our scientific and technological developments in the context of medium- to long-term prospects of automation in logistics. We performed evaluations that allowed us to summarize several important lessons learned and to identify future directions of research on autonomous robots for the handling of goods in logistics applications.
Das in Kundenforschungsprojekten häufig zu beobachtende Standardvorgehen liefert oftmals fehlerhafte Ergebnisse. Wir plädieren daher für einen "Schritt zurück", um einen ganzheitlichen Blick auf den Baukasten der Kundenforschungsinstrumente zu ermöglichen. Aufbauend auf dem ersten Beitrag in WiSt-Heft Nr. 4/2016, S. 188–193, in dem die Ausgangslage beschrieben und die ersten beiden Dimensionen der Kundenanalyse (Objekt der Forschung, und Forschungsdesign) diskutiert wurden, werden im vorliegenden zweiten Teil Aspekte der Datenanalyse thematisiert.
Kundenforschungsprojekte sind häufig durch einen beschränkten Fokus auf bestimmte Untersuchungsobjekte, Forschungsdesigns und Datenanalyseverfahren geprägt. Leider ist das häufig zu beobachtende Standardvorgehen nicht immer korrekt und liefert in vielen Fällen sogar fehlerhafte Ergebnisse. Die Diskussion des optimalen Untersuchungsobjekts und des geeigneten Untersuchungsdesigns sind Gegenstand des ersten Teils dieses Beitrages.
This paper analyzes different government debt relief programs in the European Monetary Union. I build a model and study different options ranging from debt relief to the European Stability Mechanism (ESM). The analysis reveals the following: First, patient countries repay debt, while impatient countries more likely consume and default. Second, without ESM loans, indebted countries default anyway. Third, if the probability to be an impatient government is high, then the supply of loans is constrained. In general, sustainable and unsustainable governments should be incentivized differently especially in a supranational monetary union. Finally, I develop policy recommendations for the ongoing debate in the Eurozone.
Der Begriff Value-Based-Selling kam erstmals in Europa zur Jahrtausendwende in Mode. Doch so neu ist das wertorientierte Verkaufen nun auch wieder nicht. So wird doch jeder gute Verkäufer dem Kunden stets die Kundenvorteile ausreichend transparent machen. Das war doch schon immer so, auch wenn das früher niemand mit Value Based-Selling bezeichnet hatte. Doch eine kundennutzenorientierte Formulierung im Verkaufsgespräch ist nur eine Seite der Medaille. Der Ansatz des Value-Based Selling geht weit darüber hinaus. Er hat mehr Substanz, als weitläufig bekannt ist.
The MIT Center for Information Systems Research surveyed 255 executives in 2015 to investigate how companies are managing business complexity. This report details the findings from our analysis of the survey data:
1. Some product complexity adds value, some does not. Specifically, companies with more links (aka integration) in their product and service portfolio are higher performing. - 2. Product variety makes it more difficult for costumers and employees to get things done. These customers and employee difficulties impair a company's performance. - 3. Companies that excel at making it easy for employees and customers to get things done differentiate themselves by applying a set of complexity management practices around enterprise architecture, role reconfiguration, and the use of metrics and incentive systems.
Based on these findings, we recommend that companies make product complexity a strategic chois, invest in the abovementioned complexity management practices, and use costumer and employee dfficulties as key metrics for product innovation.