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Unternehmen sind derzeit dabei, ihre Strategie, ihre Prozesse und ihre Informationssysteme zu verändern, um ihren Digitalisierungsgrad zu erhöhen. Das Potenzial des Internets und verwandter digitaler Technologien wie Internet der Dinge, Services Computing, Cloud Computing, künstliche Intelligenz, Big Data mit Analysen, mobile Systeme, Kollaborationsnetzwerke und cyber-physikalische Systeme treibt neue Geschäftsmodelle an und ermöglicht sie. Die Digitalisierung führt zu einer tiefgreifenden Umwälzung bestehender Unternehmen, Technologien und Volkswirtschaften und fördert die Architektur digitaler Umgebungen mit vielen eher kleinen und verteilten Strukturen. Dies hat starke Auswirkungen auf neue Wertschöpfungsmöglichkeiten und die Gestaltung digitaler Dienste und Produkte, die durch die Nutzung einer service-dominanten Logik gesteuert werden. Das Hauptergebnis des Buchkapitels erweitert Methoden für integrale digitale Strategien um wertorientierte Modelle für digitale Produkte und Dienstleistungen, die im Rahmen eines multiperspektivischen digitalen Unternehmensarchitektur-Referenzmodells definiert werden.
Die Digitalisierung, der ständige technologische Fortschritt und immer kürzere Produktlebenszyklen stellen Unternehmen derzeit vor große Herausforderungen. Um am Markt erfolgreich zu sein, müssen Geschäftsmodelle häufiger und schneller als früher an veränderte Marktbedingungen angepasst werden. Schnelle Anpassungsfähigkeit, auch Agilität genannt, ist in der heutigen Zeit ein entscheidender Wettbewerbsfaktor. Aufgrund des ständig wachsenden IT-Anteils von Produkten und der Tatsache, dass diese mit Hilfe von IT hergestellt werden, hat die Änderung des Geschäftsmodells große Auswirkungen auf die Unternehmensarchitektur (EA). Die Entwicklung von EAs ist jedoch eine sehr komplexe Aufgabe, da viele Beteiligte mit gegensätzlichen Interessen in den Entscheidungsprozess eingebunden sind. Daher ist ein hohes Maß an Zusammenarbeit erforderlich. Um Unternehmen bei der Entwicklung ihrer EA zu unterstützen, wird in diesem Artikel eine neuartige integrative Methode vorgestellt, die die Interessen der Stakeholder systematisch in die Entscheidungsfindung einbezieht. Durch die Anwendung der Methode wird die Zusammenarbeit zwischen den beteiligten Interessengruppen verbessert, indem Berührungspunkte zwischen ihnen identifiziert werden. Darüber hinaus machen die standardisierten Aktivitäten die Entscheidungsfindung transparenter und vergleichbarer, ohne die Kreativität einzuschränken.
Platforms and their surrounding ecosystems are becoming increasingly important components of many companies' strategies. Artificial Intelligence, in particular, has created new opportunities to create and develop ecosystems around the platform. However, there is not yet a methodology to systematically develop these new opportunities for enterprise development strategy. Therefore, this paper aims to lay a foundation for the conceptualization of Artificial Intelligence-based service ecosystems exploiting a Service-Dominant Logic. The basis for conceptualization is the study of value creation and particularly effective network effects. This research investigates the fundamental idea of extending specific digital concepts considering the influence of Artificial Intelligence on the design of intelligent services, along with their architecture of digital platforms and ecosystems, to enable a smooth evolutionary path and adaptability for human-centric collaborative systems and services. The paper explores an extended digital enterprise conceptual model through a combined, iterative, and permanent task of co-creating value between humans and intelligent systems as part of a new idea of cognitively adapted intelligent services.
Digital technologies are main strategic drivers for digitalization and offer ubiquitous data availability, unlimited connectivity, and massive processing power for a fundamentally changing business. This leads to the development and application of intelligent digital systems. The current state of research and practice of architecting digital systems and services lacks a solid methodological foundation that fully accommodates all requirements linked to efficient and effective development of digital systems in organizations. Research presented in this paper addresses the question, how management of complexity in digital systems and architectures can be supported from a methodological perspective. In this context, the current focus is on a better understanding of the causes of increased complexity and requirements to methodological support. For this purpose, we take an enterprise architecture perspective, i.e. how the introduction of digital systems affects the complexity of EA. Two industrial case studies and a systematic literature analysis result in the proposal of an extended Digital Enterprise Architecture Cube as framework for future methodical support.
Intelligent systems and services are the strategic targets of many current digitalization efforts and part of massive digital transformations based on digital technologies with artificial intelligence. Digital platform architectures and ecosystems provide an essential base for intelligent digital systems. The paper raises an important question: Which development paths are induced by current innovations in the field of artificial intelligence and digitalization for enterprise architectures? Digitalization disrupts existing enterprises, technologies, and economies and promotes the architecture of cognitive and open intelligent environments. This has a strong impact on new opportunities for value creation and the development of intelligent digital systems and services. Digital technologies such as artificial intelligence, the Internet of Things, service computing, cloud computing, blockchains, big data with analysis, mobile systems, and social business network systems are essential drivers of digitalization. We investigate the development of intelligent digital systems supported by a suitable digital enterprise architecture. We present methodological advances and an evolutionary path for architectures with an integral service and value perspective to enable intelligent systems and services that effectively combine digital strategies and digital architectures with artificial intelligence.
New business opportunities appeared using the potential of the Internet and related digital technologies, like the Internet of Things, services computing, artificial intelligence, cloud, edge, and fog computing, social networks, big data with analytics, mobile systems, collaboration networks, and cyber-physical systems. Companies are transforming their strategy and product base, as well as their culture, processes and information systems to adopt digital transformation or to approach for digital leadership. Digitalization fosters the development of IT environments with many rather small and distributed structures, like the Internet of Things, Microservices, or other micro-granular elements. Digitalization has a substantial impact for architecting the open and complex world of highly distributed digital servcies and products, as part of a new digital enterprise architecture, which structure and direct service-dominant digital products and services. The present research paper investigates mechanisms for supporting the evolution of digital enterprise architectures with user-friendly methods and instruments of interaction, visualization, and intelligent decision management during the exploration of multiple and interconnected perspectives by an architecture management cockpit.
Enterprise Governance, Risk and Compliance (GRC) systems are key to managing risks threatening modern enterprises from many different angles. Key constituent to GRC systems is the definition of controls that are implemented on the different layers of an Enterprise Architecture (EA). Controls become part of a “concern” of the EA, which allows to use an EA viewpoint to cover control compliance assessments. In this article we explore this relationship further, derive a metamodel linking control and EA, and elicit how this linkage give rise to a hierarchic understanding of the viewpoint concept for EAs. We complement these considerations with an expository instantiation in a cockpit for control compliance applied in an international enterprise in the insurance industry.
Enterprise Governance, Risk and Compliance (GRC) systems are key to managing risks threatening modern enterprises from many different angles. Key constituent to GRC systems is the definition of controls that are implemented on the different layers of an Enterprise Architecture (EA). As part of the compliance aspect of GRC, the effectiveness of these controls is assessed and reported to relevant management bodies within the enterprise. In this paper we present a metamodel which links controls to the affected elements of an EA and supplies a way of expressing associated assessment techniques and results. We complement the metamodel with an expository instantiation in a cockpit for control compliance applied in an international enterprise in the insurance industry.
The digital transformation of our life changes the way we work, learn, communicate, and collaborate. Enterprises are presently transforming their strategy, culture, processes, and their information systems to become digital. The digital transformation deeply disrupts existing enterprises and economies. Digitization fosters the development of IT systems with many rather small and distributed structures, like Internet of Things, Microservices and mobile services. Since years a lot of new business opportunities appear using the potential of services computing, Internet of Things, mobile systems, big data with analytics, cloud computing, collaboration networks, and decision support. Biological metaphors of living and adaptable ecosystems provide the logical foundation for self optimizing and resilient run-time environments for intelligent business services and adaptable distributed information systems with service oriented enterprise architectures. This has a strong impact for architecting digital services and products following both a value-oriented and a service perspective. The change from a closed world modeling world to a more flexible open-world composition and evolution of enterprise architectures defines the moving context for adaptable and high distributed systems, which are essential to enable the digital transformation. The present research paper investigates the evolution of Enterprise Architecture considering new defined value-oriented mappings between digital strategies, digital business models and an improved digital enterprise architecture.
Modeling interactive Enterprise Architecture visualizations: an extended architecture description
(2018)
Enterprise architectures consist of a multitude of architecture elements, which relate in manifold ways to each other. Due to the high number of relationships between these elements, architectural analysis mechanisms are essential for all stakeholders to keep track and to work out relevant model characteristics. In practice EAs are often analyzed using visualizations by hand. However, the visualizations are often static and there are only few interaction possibilities. As a result, new visualizations have to be created or configured by experts if information demands change. In addition, hardly any tools are used for analysis of complex model characteristics. In this article we introduce an extended conceptualization of the architecture description that defines the structure of interactive visualizations and the integration of further tools to flexibly respond to the information demands of stakeholders. In addition, we develop a so-called Architecture Cockpit that realizes the extended conceptualization in a prototype. At the end we demonstrate and evaluate our approach through a practical test in a company in the finance and insurance industry.