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Enterprises and societies currently face crucial challenges, while Society 5.0 can contribute to a supersmart society, especially for manufacturing and healthcare, and Industry 4.0 becomes important in the global manufacturing industry. Smart energy digital platforms are architected to manage energy supply efficiently. Furthermore, the above digital platforms are expected to collect various kinds of data and analyze Big Data for the trends in the sharing economy in ecosystems. The adaptive integrated digital architecture framework (AIDAF) for Design Thinking Approach with Risk Management is expected to make an alignment with digital IT strategy. In this paper, we propose that various energy management systems and related digital platforms are designed and implemented in an alignment to digital IT strategy for sharing economy toward Society 5.0, with the AIDAF framework for Design Thinking Approach with Risk Management. The vision of AIDAF applications to enable sharing economy and digital platforms is explained and extended in the context of Society 5.0. In addition, challenges and future activities for this area are discussed that cover the directions of smart energy for Society 5.0.
Artificial Intelligence enables innovative applications, and applications based on Artificial Intelligence are increasingly important for all aspects of the Digital Economy. However, the question of how AI resources such as tools and data can be linked to provide an AI-capability and create business value is still open. Therefore, this paper identifies the value-creating mechanisms of connectionist artificial intelligence using a capability-oriented view and points out the connections to different kinds of business value. The analysis supports an agenda that identifies areas that need further research to understand the mechanism of value creation in connectionist artificial intelligence.
AI technologies such as deep learning provide promising advances in many areas. Using these technologies, enterprises and organizations implement new business models and capabilities. In the beginning, AI-technologies have been deployed in an experimental environment. AI-based applications have been created in an ad-hoc manner and without methodological guidance or engineering approach. Due to the increasing importance of AI-technologies, however, a more structured approach is necessary that enable the methodological engineering of AI-based applications. Therefore, we develop in this paper first steps towards methodological engineering of AI-based applications. First, we identify some important differences between the technological foundations of AI- technologies, in particular deep learning, and traditional information technologies. Then we create a framework that enables to engineer AI-applications using four steps: identification of an AI-application type, sub-type identification, lifecycle phase, and definition of details. The introduced framework considers that AI-applications use an inductive approach to infer knowledge from huge collections and streams of data. It not only enables the rapid development of AI-application but also the efficient sharing of knowledge on AI-applications.
Current approaches for enterprise architecture lack analytical instruments for cyclic evaluations of business and system architectures in real business enterprise system environments. This impedes the broad use of enterprise architecture methodologies. Furthermore, the permanent evolution of systems desynchronizes quickly model representation and reality. Therefore we are introducing an approach for complementing the existing top-down approach for the creation of enterprise architecture with a bottom approach. Enterprise Architecture Analytics uses the architectural information contained in many infrastructures to provide architectural information. By applying Big Data technologies it is possible to exploit this information and to create architectural information. That means, Enterprise Architectures may be discovered, analyzed and optimized using analytics. The increased availability of architectural data also improves the possibilities to verify the compliance of Enterprise Architectures. Architectural decisions are linked to clustered architecture artifacts and categories according to a holistic EAM Reference Architecture with specific architecture metamodels. A special suited EAM Maturity Framework provides the base for systematic and analytics supported assessments of architecture capabilities.
Theory and practice of implementing a successful enterprise IoT strategy in the industry 4.0 era
(2021)
Since the arrival of the internet and affordable access to technologies, digital technologies have occupied a growing place in industries, propelling us towards a 4th industrial revolution: Industry 4.0. In today’s era of digital upheaval, enterprises are increasingly undergoing transformations that are leading to their digitalization. The traditional manufacturing industry is in the throes of a digital transformation that is accelerated by exponentially growing technologies (e.g., intelligent robots, Internet of Things, sensors, 3D printing). Around the world, enterprises are in a frantic race to implement solutions based on IoT to improve their productivity, innovation, and reduce costs and improve their markets on the international scene. Considering the immense transformative potential that IoTs and big data have to bring to the industrial sector, the adoption of IoT in all industrial systems is a challenge to remain competitive and thus transform the industry into a smart factory. This paper presents the description of the innovation and digitalization process, following the Industry 4.0 paradigm to implement a successful enterprise IoT strategy.
Digitization transforms business process models and processes in many enterprises. However, many of them need guidance, how digitization is impacting the design of their information systems. Therefore, this paper investigates the influence of digitization on information system design. We apply a two-phase research method applying a literature review and an exploratory case study. The case study took place in the IT service provider of a large insurance enterprise. The study’s results suggest that a number of areas of information system design are affected, such as architecture, processes, data and services.
Study programs in higher education have to reflect important societal and industrial challenges to prepare the next generations of professionals for future tasks. The focus of this paper is the challenge of digitalization and digital transformation. The paper proposes the IS education profile of a Digital Business Architect (DBA). The study program emphasizes design thinking, model centricity, and capability thinking as a response to domain requirements from digital transformation and educational system and structure requirements. Experiences in implementing the DBA include the need for integrating deductive and inductive teaching, a strong basis in real-world cases, and collaborative learning approaches to develop adequate competences in business model management, enterprise modeling, enterprise architecture management, and capability management.
Artificial Intelligence-based Assistants AIAs are spreading quickly both in homes and offices. They already have left their original habitats of "intelligent speakers" providing easy access to music collections. The initiated a multitude of new devices and are already populating devices such as TV sets. Characteristic for the intelligent digital assistants is the formation of platforms around their core functionality. Thus, AIS capabilities of the assistants are used to offer new services and create new interfaces for business processes. There are positive network effects between the assistants and the services as well as within the services. Therefore, many companies see the need to get involved in the field of digital assistants but lack a framework to align their initiatives with their corporate strategies. In order to lay the foundation for a comprehensive method, we are therefore investigating intelligent digital assistants. Based on this analysis, we are developing a framework of strategic opportunities and challenges.
In current times, a lot of new business opportunities appeared using the potential of the Internet and related digital technologies, like Internet of Things, services computing, cloud computing, big data with analytics, mobile systems, collaboration networks, and cyber physical systems. Enterprises are presently transforming their strategy, culture, processes, and their information systems to become more digital. The digital transformation deeply disrupts existing enterprises and economies. Digitization fosters the development of IT environments with many rather small and distributed structures, like Internet of Things. This has a strong impact for architecting digital services and products. The change from a closed-world modeling perspective to more flexible open-world and living software and system architectures defines the moving context for adaptable and evolutionary software approaches, which are essential to enable the digital transformation. In this paper, we are putting a spotlight to service oriented software evolution to support the digital transformation with micro granular digital architectures for digital services and products.
Modern enterprises reshape and transform continuously by a multitude of management processes with different perspectives. They range from business process management to IT service management and the management of the information systems. Enterprise Architecture (EA) management seeks to provide such a perspective and to align the diverse management perspectives. Therefore, EA management cannot rely on hierarchic - in a tayloristic manner designed - management processes to achieve and promote this alignment. It, conversely, has to apply bottom-up, information-centered coordination mechanisms to ensure that different management processes are aligned with each other and enterprise strategy. Social software provides such a bottom-up mechanism for providing support within EAM-processes. Consequently, challenges of EA management processes are investigated, and contributions of social software presented. A cockpit provides interactive functions and visualization methods to cope with this complexity and enable the practical use of social software in enterprise architecture management processes.
Business process models provide a considerable number of benefits for enterprises and organizations, but the creation of such models is costly and time-consuming, which slows down the organizational adoption of business process modeling. Social paradigms pave new ways for business process modeling by integrating stakeholders and leveraging knowledge sources. However, empirical research about the impact of social paradigms on costs of business process modeling is sparse. A better understanding of their impact could help to reduce the cost of business process modeling and improve decision-making on BPM activities. The paper constributes to this field by reporting about an empirical investigation via survey research on the perceived influence of different cost factors among experts. Our results indicate that different cost components, as well as the use of social paradigms, influence cost.
Revenue management information systems are very important in the hospitality sector. Revenue decisions can be better prepared based on different information from different information systems and decision strategies. There is a lack of research about the usage of such systems in small and medium-sized hotels and architectural configurations. Our paper empirically shows the current development of revenue information systems. Furthermore, we define future developments and requirements to improve such systems and the architectural base.
Preface of IDEA 2015
(2016)
Predictive maintenance information systems: the underlying conditions and technological aspects
(2020)
Predictive maintenance has the potential to improve the reliability of production and service provisioning. However, there is little knowledge about the proper implementation of predictive maintenance in research and practice. Therefore, we conducted a multi-case study and investigated underlying conditions and technological aspects for implementing a predictive maintenance system and where it leads to. We found that predictive maintenance initiatives are triggered by severe impacts of failures on revenue and profit. Furthermore, successful predictive maintenance initiatives require that pre-conditions are fulfilled: Data must be available and accessible. Very important is also the support by the management. We identified four factors important for the implementation of predictive maintenance. The integration of data is highly facilitated by Cloud-based mechanisms. The detection of events is enabled by advanced analytics. The execution of predictive maintenance operations is supported by data-driven process automation and visualization.
Potentials of smart contracts-based disintermediation in additive manufacturing supply chains
(2019)
We investigate which potentials are created by using smart contracts for disintermediation in supply chains for additive manufacturing. Using a qualitative, critical realist research approach, we analyzed three case studies with companies active in additive manufactures. Based on interviews with experts from these companies, we could identify eight key requirements for disintermediation and associate four potentials of smart contracts-based disintermediation.
An enormous amount of data in the context of business processes is stored as images. They contain valuable information for business process management. Up to now this data had to be integrated manually into the business process. By advances of capturing it is possible to extract information from an increasing number of images. Therefore, we systematically investigate the potentials of Image Mining for business process management by a literature research and an in-depth analysis of the business process lifecycle. As a first step to evaluate our research, we developed a prototype for recovering process model information from drawings using Rapidminer.
The digital transformation of our society changes the way we live, work, learn, communicate, and collaborate. This disruptive change drive current and next information processes and systems that are important business enablers for the context of digitization since years. Our aim is to support flexibility and agile transformations for both business domains and related information technology with more flexible enterprise information systems through adaptation and evolution of digital architectures. The present research paper investigates the continuous bottom-up integration of micro-granular architectures for a huge amount of dynamically growing systems and services, like microservices and the Internet of Things, as part of a new composed digital architecture. To integrate micro-granular architecture models into living architectural model versions we are extending enterprise architecture reference models by state of art elements for agile architectural engineering to support digital products, services, and processes.
Digitalization of products and services commonly causes substantial changes in business models, operations, organization structures and IT infrastructures of enterprises. Motivated by experiences and observations from digitalization projects, the paper investigates the effects of digitalization on enterprise architectures (EA). EA models serve as representation of business, information system and technical aspects of an enterprise to support management and development. By comparing EA models before and after digitalization, the paper analyzes the kinds of changes visible in the EA model. The most important finding is that newly created digitized products and the associated (product)- and enterprise architecture are no longer properly integrated into the overall architecture and even exist in parallel. Thus, the focus of this work is on showing these parallel architectures and proposing derivations for a better integration.
Enterprises are transforming their strategy, culture, processes, and their information systems to enlarge their digitalization efforts or to approach for digital leadership. The digital transformation profoundly disrupts existing enterprises and economies. In current times, a lot of new business opportunities appeared using the potential of the Internet and related digital technologies: The Internet of Things, services computing, cloud computing, artificial intelligence, big data with analytics, mobile systems, collaboration networks, and cyber physical systems. Digitization fosters the development of IT environments with many rather small and distributed structures, like the Internet of Things, microservices, or other micro-granular elements. Architecting micro-granular structures have a substantial impact on architecting digital services and products. The change from a closed-world modeling perspective to more flexible Open World of living software and system architectures defines the context for flexible and evolutionary software approaches, which are essential to enable the digital transformation. In this paper, we are revealing multiple perspectives of digital enterprise architecture and decisions to effectively support value and service oriented software systems for intelligent digital services and products.
Social networks, smart portable devices, Internet of Things (IoT) on base of technologies like analytics for big data and cloud services are emerging to support flexible connected products and agile services as the new wave of digital transformation. Biological metaphors of living and adaptable ecosystems with service-oriented enterprise architectures provide the foundation for self-optimizing and resilient run-time environments for intelligent business services and related distributed information systems. We are extending Enterprise Architecture (EA) with mechanisms for flexible adaptation and evolution of information systems having distributed IoT and other micro-granular digital architecture to support next digitization products, services, and processes. Our aim is to support flexibility and agile transformation for both IT and business capabilities through adaptive digital enterprise architectures. The present research paper investigates additionally decision mechanisms in the context of multi-perspective explorations of enterprise services and Internet of Things architectures by extending original enterprise architecture reference models with state of art elements for architectural engineering and digitization.