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Transaction processing is of growing importance for mobile computing. Booking tickets, flight reservation, banking, ePayment, and booking holiday arrangements are just a few examples for mobile transactions. Due to temporarily disconnected situations the synchronisation and consistent transaction processing are key issues. Serializability is a too strong criteria for correctness when the semantics of a transaction is known. We introduce a transaction model that allows higher concurrency for a certain class of transactions defined by its semantic. The transaction results are ”escrow serializable” and the synchronisation mechanism is non-blocking. Experimental implementation showed higher concurrency, transaction throughput, and less resources used than common locking or optimistic protocols.
Relationship Marketing (RM) presumes trust as an important antecedent for the performance of interfirm relationships. Current research is dominated by an interpersonal perspective. In this research tack, trust chiefly emerges as a result of interpersonal relationships. But multiple risks arise if customer trust rests solely on elements inextricably linked to single representatives. Hence, this paper evaluates the impact of organizational capabilities and the moderating role of customer preferences on the trust creation process. The framework presented here is tested cross-industry on 220 customers for IT solutions. The results offer significant insight into the effectiveness of individual and organizational RM strategies.
Modern web-based applications are often built as multi-tier architecture using persistence middleware. Middleware technology providers recommend the use of Optimistic Concurrency Control (OCC) mechanism to avoid the risk of blocked resources. However, most vendors of relational database management systems implement only locking schemes for concurrency control. As consequence a kind of OCC has to be implemented at client or middleware side.
A simple Row Version Verification (RVV) mechanism has been proposed to implement an OCC at client side. For performance reasons the middleware uses buffers (cache) of its own to avoid network traffic and possible disk I/O. This caching however complicates the use of RVV because the data in the middleware cache may be stale (outdated). We investigate various data access technologies, including the new Java Persistence API (JPA) and Microsoft’s LINQ technologies for their ability to use the RVV programming discipline.
The use of persistence middleware that tries to relieve the programmer from the low level transaction programming turns out to even complicate the situation in some cases.Programmed examples show how to use SQL data access patterns to solve the problem.
In this presentation the audience will be: (a) introduced to the aims and objectives of the DBTechNet initiative, (b) briefed on the DBTech EXT virtual laboratory workshops (VLW), i.e. the educational and training (E&T) content which is freely available over the internet and includes vendor-neutral hands-on laboratory training sessions on key database technology topics, and (c) informed on some of the practical problems encountered and the way they have been addressed. Last but not least, the audience will be invited to consider incorporating some or all of the DBTech EXT VLW content into their higher education (HE), vocational education and training (VET), and/or lifelong learning/training type course curricula. This will come at no cost and no commitment on behalf of the teacher/trainer; the latter is only expected to provide his/her feedback on the pedagogical value and the quality of the E&T content received/used.
Die Informatics Inside-Konferenz findet in diesem Jahr zum dritten Mal statt. Mit dem Thema "Grenzen überwinden – Virtualität erweitert Realität" stellt sich die Veranstaltung einem aktuellen Schwerpunkt, der viele Interessierte aus Wirtschaft, Wissenschaft und Forschung anzieht. Die Konferenz hat sich von einer Veranstaltung für die Masterstudenten des Studiengangs Medien- und Kommunikationsinformatik zu einer offenen Studentenkonferenz entwickelt. Um die Qualität weiter zu steigern wurde parallel dazu ein zweistufiges Review-Verfahren für Beiträge dieses Tagungsbandes eingeführt.
The Third International Conference on Advances in Databases, Knowledge, and Data Applications (DBKDA 2011) held on January 23-27, 2011 in St. Maarten, The Netherlands Antilles, continued a series of international events covering a large spectrum of topics related to advances in fundamentals on databases, evolution of relation between databases and other domains, data base technologies and content processing, as well as specifics in applications domains databases. Advances in different technologies and domains related to databases triggered substantial improvements for content processing, information indexing, and data, process and knowledge mining. The push came from Web services, artificial intelligence, and agent technologies, as well as from the generalization of the XML adoption. High-speed communications and computations, large storage capacities, and load-balancing for distributed databases access allow new approaches for content processing with incomplete patterns, advanced ranking algorithms and advanced indexing methods. Evolution on e-business, ehealth and telemedicine, bioinformatics, finance and marketing, geographical positioning systems put pressure on database communities to push the ‘de facto’ methods to support new requirements in terms of scalability, privacy, performance, indexing, and heterogeneity of both content and technology. We take this opportunity to thank all the members of the DBKDA 2011 Technical Program Committee as well as the numerous reviewers. The creation of such a broad and high-quality conference program would not have been possible without their involvement. We also kindly thank all the authors who dedicated much of their time and efforts to contribute to the DBKDA 2011. We truly believe that, thanks to all these efforts, the final conference program consists of top quality contributions. This event could also not have been a reality without the support of many individuals, organizations, and sponsors. We are grateful to the members of the DBKDA 2011 organizing committee for their help in handling the logistics and for their work to make this professional meeting a success. We hope that DBKDA 2011 was a successful international forum for the exchange of ideas and results between academia and industry and for the promotion of progress in database research. We are convinced that the participants found the event useful and communications very open. The beautiful places of St. Maarten surely provided a pleasant environment during the conference and we hope you had a chance to visit the surroundings.
This work presents a disconnected transaction model able to cope with the increased complexity of longliving, hierarchically structured, and disconnected transactions. Wecombine an Open and Closed Nested Transaction Model with Optimistic Concurrency Control and interrelate flat transactions with the aforementioned complex nature. Despite temporary inconsistencies during a transaction’s execution our model ensures consistency.
Suppliers need to improve their relational capabilities if they are to enhance customer trust. Debate about such capabilities is dominated by an interpersonal approach. This paper provieds novel marketing options by expanding insights into alternative types of relational capabilities. Furthermore, the moderating role of customer preferences on the effectiveness of relational capabilities is evaluated.
The Fourth International Conference on Advances in Databases, Knowledge, and Data Applications [DBKDA 2012], held between February 29th and March 5th, 2012 in Saint Gilles, Reunion Island, continued a series of international events covering a large spectrum of topics related to advances in fundamentals on databases, evolution of relation between databases and other domains, data base technologies and content processing, as well as specifics in applications domains databases. Advances in different technologies and domains related to databases triggered substantial improvements for content processing, information indexing, and data, process and knowledge mining. The push came from Web services, artificial intelligence, and agent technologies, as well as from the generalization of the XML adoption. High-speed communications and computations, large storage capacities, and loadbalancing for distributed databases access allow new approaches for content processing with incomplete patterns, advanced ranking algorithms and advanced indexing methods. Evolution on e-business, e-health and telemedicine, bioinformatics, finance and marketing, geographical positioning systems put pressure on database communities to push the ‘de facto’ methods to support new requirements in terms of scalability, privacy, performance, indexing, and heterogeneity of both content and technology. We take here the opportunity to warmly thank all the members of the DBKDA 2012 Technical Program Committee, as well as the numerous reviewers. The creation of such a broad and high quality conference program would not have been possible without their involvement. We also kindly thank all the authors who dedicated much of their time and efforts to contribute to DBKDA 2012. We truly believe that, thanks to all these efforts, the final conference program consisted of top quality contributions. Also, this event could not have been a reality without the support of many individuals, organizations, and sponsors. We are grateful to the members of the DBKDA 2012 organizing committee for their help in handling the logistics and for their work to make this professional meeting a success. We hope that DBKDA 2012 was a successful international forum for the exchange of ideas and results between academia and industry and for the promotion of progress in the fields of databases, knowledge, and data applications. We are convinced that the participants found the event useful and communications very open. We also hope the attendees enjoyed the charm of Saint Gilles, Reunion Island.
Turning complainers into fans : towards a framework for customer services in social media channels
(2012)
In recent years, marketing scholars have invested heavily in exploring the role of social media in marketing theory and practice. One valuable strategy for using social media in marketing communication is to provide customer services in applications like Facebook or Twitter. This paper evaluates a) the concept of perceived service quality in different service channels and b) the impact customer service strategies have on customer loyalty, word of mouth communication, and cross-sell preferences. The framework presented here is tested cross-channel against data collected from the customer service department of a large telecommunication provider. The results elucidate the effectiveness of customer service strategies in different channels.
In diesem Artikel wird ein neu entwickeltes Werkzeug zur Dimensionierung von Bonddrähten im ASIC-Entwurf vorgestellt. Die Berücksichtigung aller Einflussfaktoren erlaubt eine gegenüber Handrechnungen optimierte Auslegung der Bondanordnung. Dies ermöglicht zum einen die Absicherung gegen Degradationseffekte bis hin zum Durchbrennen und garantiert so die Zuverlässigkeit über die gesamte Lebensdauer. Zum anderen wird eine aus Zuverlässigkeitserwägungen resultierende Überdimensionierung vermieden.
Das Werkzeug erlaubt die Kalkulation aller für die Auslegung von Bonddrähten relevanten Parameter. Je nach Kontext der Aufgabenstellung lassen sich die Stromtragfähigkeit für Dauerstrom oder Pulsstrombelastung, kritische Temperaturen oder die maximale Bonddrahtlänge als Ausgabegrößen berechnen. Durch diese Flexibilität und die benutzerfreundliche Integration in eine industrielle Entwicklungsumgebung ist der „Bond-Rechner“ im gesamten Entwurfsverlauf einsetzbar und leistet wertvolle Hilfestellung von ersten Abschätzungen in frühen Entwurfsphasen bis hin zur abschließenden Verifikation.
Ein praktikables Mittel zur Erhöhung des Automatisierungsgrads im analogen IC-Entwurf ist die Verwendung parametrisierter Zellen. Diese sogenannten pCells werden eingesetzt, um determinierte Layouts automatisch zu erzeugen, und zwar in der Regel für einzelne Bauelemente wie Transistoren oder Dioden. Der vorliegende Beitrag zeigt die Potenziale eines erweiterten pCell-Konzepts, mit dem determinierte Layouts als auch Schaltpläne für ganze Schaltungsmodule automatisch generiert werden können. Als Beispiel wird eine solche Modul-pCell für analoge Stromspiegel beschrieben, die nicht nur die Dimensionierung der Einzeltransistoren, sondern auch verschiedene Transistortypen, beliebige Spiegelverhältnisse und sogar mehrere Topologien sowie weitere Freiheitsgrade implementiert. Das dadurch erzielte Maß an Flexibilität erlaubt es, die zahlreichen schaltungstechnischen Varianten im Analogbereich abzudecken, die ansonsten oftmals Hürden für Automatisierungsansätze darstellen.
Das Motto der diesjährigen Konferenz lautet "Reality++: Tomorrow comes today!". Unter diesem fast schon visionären Thema werden die Ergebnisse der verschiedenen Vertiefungsarbeiten aus den vergangenen Monaten präsentiert. Das Programm wird vervollständigt durch Beiträge von Experten aus der Forschung und Industrie.
Multi-dimensional patient data, such as time varying volume data, data of different imaging modalities, surface segmentations etc. are of growing importance in the clinical routine. For many use cases, it is of major importance to replicate a certain visualization of a data set created on one machine on a different computer using different software tools. Up until now, there exists no standardized methodology for this consistent presentation. We propose an extension of the Digital Imaging und Communications in Medicine (DICOM) called “Multi dimensional Presentation State” and outline scope and first results of the standardization process.
Energy-efficiency and safety became an important factor for car manufacturers. Thus, the cars have been optimised regarding the energy consumption and safety by optimising for example the power train or the engine. Besides the optimisation of the car itself, energy-efficiency and safety can also be increased by adapting the individual driving behaviour to the current driving situation. This paper introduces a driving system, which is in development. Its goal is to optimise the driving behaviour in terms of energy-efficiency and safety by giving recommendations to the driver. For the creation of a recommendation the driving system monitors the driver and the current driving situation as well as the car using in-vehicle sensors and serial-bus systems. On the basis of the acquired data, the driving system will give individual energy-efficiency and safety recommendations in real-time. This will allow eliminating bad driving habits, while considering the driver needs.
Telemedicine is becoming an increasingly important approach to diagnostic, treat or prevent diseases. However, the usage of Information Communication Technologies in healthcare results in a considerable amount of data that must be efficiently and securely transmitted. Many manufacturers provide telemedicine platforms without regarding interoperability, mobility and collaboration. This paper describes a collaborative mobile telemonitoring platform that can use the IEEE 11073 and HL7 communication standards or adapt proprietary protocols. The proposed platform also covers the security and modularity aspects. Furthermore this work introduces an Android-based prototype implementation
This paper presents a new European initiative to support the sustainable empowerment of the ageing society. Empowerment in this context represents the capability to have a self-determined, autonomous and healthy life. The paper justifies the need of such an initiative and highlights the role that telemedicine and ambient assisted living can play in this environment.
The workshop aims to discuss leading edge contributions to the interdisciplinary research area of ambient intelligence (AmI) applied to the domains of telemedicine and driving assistance. AmI refers to human centered environments attributed with sensors. The development of AmI in the two application domains of the workshop shares several commonalities: the extensive usage of networked devices and sensors, the design of artificial intelligence algorithms for diagnosis, including recommendation systems and qualitative reasoning or the application of mobile and wireless communication to their distributed systems. Together with the presentation of common aspects of Ambient Intelligence, a further goal of the workshop is to stimulate synergies among both application domains and present examples. The telemedicine domain can benefit from methodologies in designing complex devices, real-time conform system design, audiovisual or computer vision system design used in automotive driving assistance. Furthermore, the automotive domain can benefit from the usercentric view, biometric sensor data design, multi-user data bases for aggregation and diagnosis using big data like used in telemedicine. The German Government supports these research lines in its Hightec-Strategie under the domains “Health and Nutrition” and “Climate and Energy”. In Spain the term “Spanish Program for R&D Challenged Oriented Society – Challenge in energy safe, efficient and clean & Challenge in sustainable transport, smart and integrated” is used. Scientific contributions to the event are peer-reviewed by a suited program committee having members from Germany and Spain. The same committee is serving the JARCA workshop (Jornadas sobre Sistemas cualitativos y sus Aplicaciones en Diagnosis, Robótica e Inteligencia Ambiental - Conference on Qualitative Systems and their Applications in Diagnoses, Robotics and Ambient Intelligence) since 15 years. This workshop is sponsored by the German Academic Exchange Service (DAAD) under contract number 57070010.
The Fifth International Conference on Advances in Databases, Knowledge, and Data Applications [DBKDA 2013], held between January 27th- February 1st, 2013 in Seville, Spain, continued a series of international events covering a large spectrum of topics related to advances in fundamentals on databases, evolution of relation between databases and other domains, data base technologies and content processing, as well as specifics in applications domains databases. Advances in different technologies and domains related to databases triggered substantial improvements for content processing, information indexing, and data, process and knowledge mining. The push came from Web services, artificial intelligence, and agent technologies, as well as from the generalization of the XML adoption. High-speed communications and computations, large storage capacities, and loadbalancing for distributed databases access allow new approaches for content processing with incomplete patterns, advanced ranking algorithms and advanced indexing methods. Evolution on e-business, ehealth and telemedicine, bioinformatics, finance and marketing, geographical positioning systems put pressure on database communities to push the ‘de facto’ methods to support new requirements in terms of scalability, privacy, performance, indexing, and heterogeneity of both content and technology. We take here the opportunity to warmly thank all the members of the DBKDA 2013 Technical Program Committee, as well as the numerous reviewers. The creation of such a high quality conference program would not have been possible without their involvement. We also kindly thank all the authors who dedicated much of their time and efforts to contribute to DBKDA 2013. We truly believe that, thanks to all these efforts, the final conference program consisted of top quality contributions. Also, this event could not have been a reality without the support of many individuals, organizations, and sponsors. We are grateful to the members of the DBKDA 2013 organizing committee for their help in handling the logistics and for their work to make this professional meeting a success. We hope that DBKDA 2013 was a successful international forum for the exchange of ideas and results between academia and industry and for the promotion of progress in the fields of databases, knowledge and data applications. We are convinced that the participants found the event useful and communications very open. We also hope the attendees enjoyed the charm of Seville, Spain.