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Wertschätzung zählt
(2023)
Wie steht es mit den Sitten im B2B-Geschäft? Im Beitrag werden Wahrnehmung und Ursachen für den Sittenwandel im wirtschaftlichen Kontext in Deutschland und der Schweiz beleuchtet. Anhand einer Analyse der Werteforschung und Experteninterviews im B2B-Sales werden die Erscheinungsformen des Sittenwandels kritisch untersucht. Die Ergebnisse zeigen, dass Wertschätzung, Respekt und Vertrauen im Vertriebsbereich zwar einen hohen Wert besitzen, aber oft missachtet werden.
The fifth mobile communications generation (5G) can lead to a substantial change in companies enabling the full capability of wireless industrial communication. 5G with its key features of providing Enhanced Mobile Broadband, Ultra-Reliable and Low-Latency Communication, and Massive Machine Type Communication will support the implementation of Industry 4.0 applications. In particular, the possibility to set-up Non-Public Networks provides the opportunity of 5G communication in factories and ensures sole access to the 5G infrastructure offering new opportunities for companies to implement innovative mobile applications. Currently there exist various concepts, ideas, and projects for 5G applications in an industrial environment. However, the global rollout of 5G systems is a continuous process based on various stages defined by the global initiative 3rd Generation Partnership Project that develops and specifies the 5G telecommunication standard. Accordingly, some services are currently still far from their final performance capability or not yet implemented. Additionally, research lacks in clarifying the general suitability of 5G regarding frequently mentioned 5G use cases. This paper aims to identify relevant 5G use cases for intralogistics and evaluates their technical requirements regarding their practical feasibility throughout the upcoming 5G specifications.
The blockchain technology represents a decentralised database that stores information securely in immutable data blocks. Regarding supply chain management, these characteristics offer potentials in increasing supply chain transparency, visibility, automation, and efficiency. In this context, first token-based mapping approaches exist to transfer certain manufacturing processes to the blockchain, such as the creation or assembly of parts as well as their transfer of ownership. This paper proposes a prototypical blockchain application that adopts an authority concept and a concept of smart non-fungible tokens. The application enables the mapping of complex products in dynamic supply chains that require the auditability of changeable assembling processes on the blockchain. Finally, the paper demonstrates the practical feasibility of the proposed application based on a prototypical implementation created on the Ethereum blockchain.
Hybride Arbeitsmodelle gelten als Zukunft der Arbeit. Demnach beschäftigt sich die vorliegende Forschungsarbeit mit der Untersuchung hybrider Arbeitsmodelle im Hinblick auf deutsche kleine und mittlere Unternehmen (KMU) im Vergleich zu Großbetrieben. Mithilfe einer multi-methodischen Studie, bestehend aus einer Umfrage und qualitativen Experteninterviews, wird evaluiert, in welchem Maß hybride Arbeitsmodelle in KMU bereits etabliert sind und welche Herausforderungen sie dabei bewältigen müssen. Zusätzlich wird betrachtet, ob soziodemografische Faktoren wie Alter, Geschlecht oder Rolle im Unternehmen einen Einfluss auf hybrides Arbeiten haben.Die Ergebnisse zeigen, dass die Etablierung von hybriden Arbeitsmodellen in KMU im Gegensatz zu Großbetrieben weniger vorangeschritten ist. KMUs stehen vor vielfältigen Herausforderungen, die beispielsweise auf unzureichende Digitalisierung oder traditionellere Strukturen zurückzuführen sind. Insbesondere die Unternehmenskultur sowie die Rolle im Unternehmen und der Einfluss der Führungskraft spielen eine wichtige Rolle.Praktische Relevanz: Der Großteil vorliegender Literatur zum Thema New Work und Hybride Arbeit legt den Fokus auf die Gesamtbetrachtung aller Unternehmensgrößen oder auf Großbetriebe. Aufgrund der spezifischen Merkmale, wie beispielsweise eingeschränkter Ressourcenzugang, können Ergebnisse von Großbetrieben kaum auf KMU übertragen werden. Demnach gibt diese Arbeit eine Orientierung, wie hybride Arbeitsmodelle in KMU sinnvoll und gewinnbringend umgesetzt werden und welche Herausforderungen auftreten.
Die meisten Innovationsprojekte in Unternehmen scheitern nicht am Mangel an Ideen, Kreativität oder am Umsetzungswillen, sondern an vielen kleinen Hürden, die die Projekte massiv entschleunigen. So verlieren Initiativen an der Dynamik, die dafür sorgt, dass sich zügig Erfolge einstellen. Ein Bereich, in dem unkonventionell, agil und schnell Ergebnisse erzielt werden, ist das Guerilla Marketing. Was können Innovations-, Forschungs- und Projektleiter aus dem Methodenbaukasten lernen? Wie können konkrete Taktiken aus dem Marketing auch Innovationsprojekten zu mehr Viralität und Schwung verhelfen, um die Eigendynamik der Initiativen „unbremsbar“ zu machen? Das erfahren Sie in diesem essential.
Ein Ansatz des Dienstleistungsmarketings, mit dessen Hilfe Gesundheitsleistungen ganz aus Perspektive der behandelten Person und ihrer Customer Journey durch den Leistungsprozess analysiert werden kann, ist das sogenannte Service Blueprinting. Die vorliegende Fallstudie beginnt mit einer kurzen Einführung zur Begründung und zum Vorgehen dieses Ansatzes. Im Anschluss wird der Ansatz anhand der holprigen Customer Journey des imaginären Patienten Torben Schulz im Rahmen einer Bandscheiben-Operation kritisch diskutiert und auf einen Teilaspekt dieser Dienstleistung angewendet.
Geopolitische Risiken sind nicht erst seit Ausbruch des Ukraine-Kriegs für den Erfolg und die Überlebensfähigkeit von Unternehmen von großer Relevanz. Nur durch den Aufbau von Methodenkompetenz, diese besonderen Risiken zu identifizieren, schaffen Unternehmen die notwendigen Voraussetzungen für ein erfolgreiches Management von geopolitischen Ereignissen.
Traditionelle Organisationen wandeln sich in komplexe Wertschöpfungssysteme mit zunehmend dezentralisierten und digitalisierten Formen der Arbeitsorganisation. Indem sich die Vorstellungen von Mitgliedschaft verändern und sich Arbeit in digitalisierte Räume verschiebt, lösen sich die Grenzen von Organisationen auf. Im Beitrag wird argumentiert, dass sich in solch grenzaufgelösten Organisationen die Machtdynamiken verändern. Im Beitrag werden zwei Dynamiken exemplarisch betrachtet: erstens diejenigen, die sich aus der abnehmenden Wirkung bürokratischer Strukturen als Machtressourcen ergeben, wenn sich die Formen der organisationalen Mitgliedschaft und Zugehörigkeit verändern (z. B. Freelancer, hybride Arbeit). Zweitens werden die Schnittstellen zwischen Menschen und intelligenten Technologien in digitalen Arbeitsräumen und die sich dadurch verschiebenden Machtverhältnisse betrachtet. Der Beitrag zielt darauf ab, die veränderten Machtdynamiken sichtbarer zu machen und damit einen reflektierten Umgang mit Macht in digital transformierten Organisationen zu ermöglichen.
In today's business landscape, companies compete more and more as integrated supply chains rather than as individual firms. The success of the entire supply chain determines the economic well-being of each company involved. With management attention shifting to supply chains, the role of management accounting naturally must extend to the cross-company layer as well. This book demonstrates how management accounting can make a significant contribution to supply chain success. It targets students who are already familiar with the fundamentals of accounting and want to extend their expertise in the field of cross-company (or network) management accounting. Practitioners will draw valuable insights from the text as well.
This second edition includes a new chapter on Digitalization and Supply Chain Accounting, as well as new opener cases to each chapter that provide real-world examples.
Sprachassistenten gewinnen als Alltagshelfer immer mehr an Bedeutung. Sie beeinflussen die Art und Weise, wie Menschen Aufgaben erledigen und mit Unternehmen interagieren. Eine qualitative Studie hat die Nutzungsbereitschaft beim Kauf von High-Involvement-Produkten über Sprachassistenten untersucht. Zukünftig könnte Voice Commerce für diese Produkte an Relevanz gewinnen.
Von den Covid-19-Restriktionen wurden im Automobilsektor die Zulieferer wesentlich stärker getroffen als die Fahrzeughersteller. Vor allem die Entwicklung des Working Capitals im ersten Pandemie-Jahr erwies sich als kritisch. Der Beitrag gibt einen Überblick über mögliche Lösungen für eine allseits vorteilhaftere, stabile Supply-Chain-Finanzierung in künftigen Krisen.
Since half a decade, there has been an increasing interest in Robotic Process Automation (RPA) by business firms. However, academic literature has been lacking attention to RPA, before adopting the topic to a larger extent. The aim of this study is to review and structure the latest state of scholarly research on RPA. This chapter is based on a systematic literature review that is used as a basis to develop a conceptual framework to structure the field. Our study shows that some areas of RPA have been extensively examined by many authors, e.g. potential benefits of RPA. Other categories, such as empirical studies on adoption of RPA or organisational readiness models, have remained research gaps.
Turning students into Industry 4.0 entrepreneurs: design and evaluation of a tailored study program
(2022)
Startups in the field of Industry 4.0 could be a huge driver of innovation for many industry sectors such as manufacturing. However, there is a lack of education programs to ensure a sufficient number of well-trained founders and thus a supply of such startups. Therefore, this study presents the design, implementation, and evaluation of a university course tailored to the characteristics of Industry 4.0 entrepreneurship. Educational design-based research was applied with a focus on content and teaching concept. The study program was first implemented in 2021 at a German university of applied sciences with 25 students, of which 22 participated in the evaluation. The evaluation of the study program was conducted with a pretest–posttest-design targeting three areas: (1) knowledge about the application domain, (2) entrepreneurial intention and (3) psychological characteristics. The entrepreneurial intention was measured based on the theory of planned behavior. For measuring psychological characteristics, personality traits associated with entrepreneurship were used. Considering the study context and the limited external validity of the study, the following can be identified in particular: The results show that a university course can improve participants' knowledge of this particular area. In addition, perceived behavioral control of starting an Industry 4.0 startup was enhanced. However, the results showed no significant effects on psychological characteristics.
Public enterprises find themselves in increasingly competitive markets, a situation that makes having an entrepreneurial orientation (EO) an urgent need, given that EO is an indispensable driver of performance. Research describes politicians delaying the strategic change of public enterprises when serving as board members, but empirical evidence of the impact of board behavior on EO in public enterprises is lacking. We draw on stakeholder-agency theory (SAT) and resource dependence theory (RDT) and use structural equation modeling (SEM) to investigate survey data collected from 110 German energy suppliers that are majority government owned. Results indicate that board strategy control and board networking do not seem to predict EO on first sight. Closer analysis reveals a board networking–EO relationship depending on ownership structure. Remarkably, we find that it is not the usually suspected local municipal owner who hinders EO in our sample organizations but minority shareholders engaging in board networking activities. The results shed light on the intersection of governance and entrepreneurship with special reference to the fine-grained conceptualization of RDT.
Stetiger Wandel macht auch vor dem Vertriebsprozess deutscher KMU nicht Halt. Evolutive Umwelteinflüsse sowie revolutionäres Handeln stehen im Zentrum eines Umbruchs im Vertrieb. Ergebnisse aus einem quantitativen Stimmungsbarometer deutscher KMU ermöglichen das Ableiten unternehmerischer Handlungsempfehlungen für Vertriebsorganisationen.
The digital transformation is today’s dominant business transformation having a strong influence on how digital services and products are designed in a service-dominant way. A popular underlying theory of value creation and economic exchange that is known as the service-dominant (S-D) logic can be connected to many successful digital business models. However, S-D logic by itself is abstract. Companies cannot directly use it as an instrument for business model innovation and design in an easy way. To address this a comprehensive ideation method based on S-D logic is proposed, called service-dominant design (SDD). SDD is aimed at supporting firms in the transition to a service- and value-oriented perspective. The method provides a simplified way to structure the ideation process based on four model components. Each component consists of practical implications, auxiliary questions and visualization techniques that were derived from a literature review, a use case evaluation of digital mobility and a focus group discussion. SDD represents a first step of having a toolset that can support established companies in the process of service- and value-orientation as part of their digital transformation efforts.
Enterprises are currently transforming their strategy, processes, and their information systems to extend their degree of digitalization. The potential of the Internet and related digital technologies, like Internet of Things, services computing, cloud computing, artificial intelligence, big data with analytics, mobile systems, collaboration networks, and cyber physical systems both drives and enables new business designs. Digitalization deeply disrupts existing businesses, technologies and economies and fosters the architecture of digital environments with many rather small and distributed structures. This has a strong impact for new value producing opportunities and architecting digital services and products guiding their design through exploiting a Service-Dominant Logic. The main result of the book chapter extends methods for integral digital strategies with value-oriented models for digital products and services which are defined in the framework of a multi-perspective digital enterprise architecture reference model.
Due to digitalization, constant technological progress and ever shorter product life cycles, enterprises are currently facing major challenges. In order to succeed in the market, business models have to be adapted more often and more quickly to changing market conditions than they used to be. Fast adaptability, also called agility, is a decisive competitive factor in today’s world. Because of the ever-growing IT part of products and the fact that they are manufactured using IT, changing the business model has a major impact on the enterprise architecture (EA). However, developing EAs is a very complex task, because many stakeholders with conflicting interests are involved in the decision-making process. Therefore, a lot of collaboration is required. To support organizations in developing their EA, this article introduces a novel integrative method that systematically integrates stakeholder interests into decision-making activities. By using the method, collaboration between stakeholders involved is improved by identifying points of contact between them. Furthermore, standardized activities make decision-making more transparent and comparable without limiting creativity.
This research-oriented book presents key contributions on architecting the digital transformation. It includes the following main sections covering 20 chapters: · Digital Transformation · Digital Business · Digital Architecture · Decision Support · Digital Applications Focusing on digital architectures for smart digital products and services, it is a valuable resource for researchers, doctoral students, postgraduates, graduates, undergraduates, academics and practitioners interested in digital transformation.
Unternehmen wenden insbesondere bei IT-nahen Projekten seit einigen Jahren auch im Controlling verstärkt ein agiles Vorgehen an. Erfahrungen zeigen jedoch, dass dies nicht bei allen Projekten in jedem Unternehmen funktioniert. Hybride Ansätze, die agile mit klassischen Projekt-Management-Methoden verbinden, bieten eine Lösung.
Effektives Risiko-Management sollte neben quantifizierbaren, bekannten Risiken auch Ereignisse berücksichtigen, die entweder in ähnlicher Art bereits eingetreten oder grundsätzlich vorstellbar sind. Für eine Identifikation dieser "Grauen Schwäne" müssen institutionell-organisatorische Voraussetzungen geschaffen und analytisch-konzeptionelle Instrumente bereitgestellt werden.
Context: Agile practices as well as UX methods are nowadays well-known and often adopted to develop complex software and products more efficiently and effectively. However, in the so called VUCA environment, which many companies are confronted with, the sole use of UX research is not sufficient to find the best solutions for customers. The implementation of Design Thinking can support this process. But many companies and their product owners don’t know how much resources they should spend for conducting Design Thinking.
Objective: This paper aims at suggesting a supportive tool, the “Discovery Effort Worthiness (DEW) Index”, for product owners and agile teams to determine a suitable amount of effort that should be spent for Design Thinking activities.
Method: A case study was conducted for the development of the DEW index. Design Thinking was introduced into the regular development cycle of an industry Scrum team. With the support of UX and Design Thinking experts, a formula was developed to determine the appropriate effort for Design Thinking.
Results: The developed “Discovery Effort Worthiness Index” provides an easy-to-use tool for companies and their product owners to determine how much effort they should spend on Design Thinking methods to discover and validate requirements. A company can map the corresponding Design Thinking methods to the results of the DEW Index calculation, and product owners can select the appropriate measures from this mapping. Therefore, they can optimize the effort spent for discovery and validation.
In the current age of innovative business financing opportunities available from fintech apps, social media crowdfunding sites such as Kickstarter, Indiegogo, and RocketHub, et.al., and friends and family private equity investors, start-up firms can strategically source their venture capital funds from many globally disperse organizations and individuals. As the firm in this case learned, the benefit of alternative investing sources comes with a critical hidden risk for corporate governance. After a financial restructuring, a typical Silicon Valley software start-up found itself with close to 300 external individual shareholders, some of whom had not been documented as accredited investors. The regulatory agency could decide that the prior actions of the founders and the decisions of the board had been prejudicial to the interests of the minority investors. The management of this small private company faced an atypical investor relations dilemma, before its initial public offering (IPO).
Monday is unique for its reputation as a “bad” day—one that is characterized by pessimism and reluctance as noted by Rystrom and Benson (Financ Anal J 45(5):75–78, 1989). But the extent to which this applies to stock markets is still in dispute. While early evidence points to a Monday effect leading to negative returns, recent studies tend to suggest its disappearance or reversal.As a replication study, this paper searches for new evidence of this effect in the German stock market.We use data on the German blue-chip index DAX between 2000 and 2017 to test for the presence of a Monday effect by applying regression and controlling with GARCH analysis. The observation period provides a detailed insight into different market phases in one of the most liquid and information efficient international stock markets. Our results contribute no evidence to the persistent existence of a Monday effect on the German stock market. Our analysis is robust against the background of different market sentiments before, during and after the financial crisis.
Service Blueprinting
(2020)
Ein Ansatz des Dienstleistungsmanagements, mit dessen Hilfe Gesundheitsleistungen ganz aus Perspektive der behandelten Person und ihrer Customer Journey durch den Leistungsprozess analysiert werden kann, ist das sogenannte Service Blueprinting. Die vorliegende Fallstudie beginnt mit einer kurzen Einführung zur Begründung und zum Vorgehen dieses Ansatzes. Im Anschluss wird der Ansatz anhand der holprigen Customer Journey des imaginären Patienten Torben Schulz im Rahmen einer Bandscheiben-Operation kritisch diskutiert und auf einen Teilaspekt dieser Dienstleistung angewendet.
The SDGs give an overview of the world's development challenges of the present and the coming decades and set a new global agenda for more inclusive and sustainable development and growth. These challenges also represent opportunities for social innovations and the creation of scalable and financially self-sustaining solutions by businesses and (social) entrepreneurs. Examples of solutions to social and ecological challenges are for instance providing low-income communities with access to affordable, quality products and services in areas such as water and sanitation, energy, health, education and finance. New business models can meet customer demands by providing solutions and thereby create opportunities for low-income people as employees, suppliers and distributors.
Die klassischen Vertriebsaufgaben verändern sich intensiv und schnell. Vertriebsmanager benötigen dringend neue strategische Ansätze, wie sie künftig Kundenkontakte gestalten, Distributionskanäle steuern und effektiver verkaufen können. Eine aktuelle Studie gibt Aufschluss, wie sich Unternehmen auf den Strukturwandel einstellen können.
his book highlights new trends and challenges in intelligent systems, which play an important part in the digital transformation of many areas of science and practice. It includes papers offering a deeper understanding of the human-centred perspective on artificial intelligence, of intelligent value co-creation, ethics, value-oriented digital models, transparency, and intelligent digital architectures and engineering to support digital services and intelligent systems, the transformation of structures in digital businesses and intelligent systems based on human practices, as well as the study of interaction and the co-adaptation of humans and systems. All papers were originally presented at the International KES Conference on Human Centred Intelligent Systems 2020 (KES HCIS 2020), held on June 17–19, 2020, in Split, Croatia.
Our paper gives first answers on a fundamental question: how can the design of architectures of intelligent digital systems and services be accomplished methodologically? Intelligent systems and services are the goals of many current digitalization efforts today and part of massive digital transformation efforts based on digital technologies. Digital systems and services are the foundation of digital platforms and ecosystems. Digtalization disrupts existing businesses, technologies, and economies and promotes the architecture of open environments. This has a strong impact on new value-added opportunities and the development of intelligent digital systems and services. Digital technologies such as artificial intelligence, the Internet of Things, services computing, cloud computing, big data with analytics, mobile systems, and social enterprise networks systems are important enablers of digitalization. The current publication presents our research on the architecture of intelligent digital ecosystems and products and services influenced by the service-dominant logic. We present original methodological extensions and a new reference model for digital architectures with an integral service and value perspective to model intelligent systems and services that effectively align digital strategies and architectures with artificial intelligence as main elements to support intelligent digitalization.
Power line communications (PLC) reuse the existing power-grid infrastructure for the transmission of data signals. As power line the communication technology does not require a dedicated network setup, it can be used to connect a multitude of sensors and Internet of Things (IoT) devices. Those IoT devices could be deployed in homes, streets, or industrial environments for sensing and to control related applications. The key challenge faced by future IoT-oriented narrowband PLC networks is to provide a high quality of service (QoS). In fact, the power line channel has been traditionally considered too hostile. Combined with the fact that spectrum is a scarce resource and interference from other users, this requirement calls for means to increase spectral efficiency radically and to improve link reliability. However, the research activities carried out in the last decade have shown that it is a suitable technology for a large number of applications. Motivated by the relevant impact of PLC on IoT, this paper proposed a cooperative spectrum allocation in IoT-oriented narrowband PLC networks using an iterative water-filling algorithm.
Automatic classification of rotating machinery defects using Machine Learning (ML) algorithms
(2020)
Electric machines and motors have been the subject of enormous development. New concepts in design and control allow expanding their applications in different fields. The vast amount of data have been collected almost in any domain of interest. They can be static; that is to say, they represent real-world processes at a fixed point of time. Vibration analysis and vibration monitoring, including how to detect and monitor anomalies in vibration data are widely used techniques for predictive maintenance in high-speed rotating machines. However, accurately identifying the presence of a bearing fault can be challenging in practice, especially when the failure is still at its incipient stage, and the signal-to-noise ratio of the monitored signal is small. The main objective of this work is to design a system that will analyze the vibration signals of a rotating machine, based on recorded data from sensors, in the time/frequency domain. As a consequence of such substantial interest, there has been a dramatic increase of interest in applying Machine Learning (ML) algorithms to this task. An ML system will be used to classify and detect abnormal behavior and recognize the different levels of machine operation modes. The proposed solution can be deployed as predictive maintenance for Industry 4.0.
Companies compete more and more as integrated supply chains rather than as individual firms. The success of the entire supply chain determines the economic well-being of the individual company. With management attention shifting to supply chains, the role of management accounting naturally must extend to the cross-company layer as well. This book demonstrates how management accounting can make a significant contribution to supply chain success.It targets students who are already familiar with the fundamentals of accounting and now want to extend their expertise in the field of cross company (or network) management accounting. Practitioners will draw valuable insights from the text as well.
Nachhaltige Managementmodelle sind auf Erfüllung der Triple Bottom Line ausgerichtet: Unternehmen adressieren Energie- und Co2-Effizienz (ökologisch), Arbeitsschutz oder Arbeitslosenquoten (sozial) sowie mögliche Wachstumspotenziale, die durch Nachhaltigkeit zu erreichen sind, um das eigene Überleben des Unternehmens am Markt zu sichern (ökonomisch). Daneben stehen die 17 Sustainable Development Goals (SDGs), die bis 2030 als Leitlinie nachhaltigen Wirtschaftens weltweit gelten und in nationale Gesetzgebung überführt wurden. Dieser Beitrag entwickelt ein Managementmodell, das Unternehmen dabei unterstützt, relevante SDGs zu identifizieren und Handlungsempfehlungen abzuleiten. Aufbauend auf einer nachhaltigen Supply Chain ordnet das Modell die SDGs den Dimensionen der Triple Bottom Line zu, um kurz eine Checkliste möglicher zu berücksichtigender Nachhaltigkeitsmaßnahmen im Kontext des Behaviour Change Modells zu erarbeiten. Zurückgreifend auf die Empfehlungen der Vereinten Nationen wird ein nachhaltiger Managementansatz eingeführt, der Unternehmen dazu befähigt, Governance, Transparenz und Engagement in ihrer Supply Chain zu implementieren.
Indoor localization systems are becoming more and more important with the digitalization of the industrial sector. Sensor data such as the current position of machines, transport vehicles, goods or tools represent an essential component of cyber physical production systems (CCPS). However, due to the high costs of these sensors, they are not widespread and are used mainly in special scenarios. However, especially optical indoor positioning systems (OIPS) based on cameras have certain advantages due to their technological specifications. In this paper, the application scenarios and requirements as well as their characteristics are presented and a classification approach of OIPS is introduced.
Die Zukunftsfähigkeit des Personalmanagements lässt sich daran festmachen, dass in der Organisation qualitativ und quantitativ ausreichend Personal zur Erfüllung des Organisationszwecks in dynamischen Umfeldern zur Verfügung steht. Einen wichtigen Ansatzpunkt stellen die Flexibilisierung der Personalausstattung sowie die institutionelle und strukturelle Öffnung von Organisationen in Richtung mehr Agilität dar. Darauf aufbauend muss das Personalmanagement selbst durch neue Arbeitsweisen und Praktiken innovativer werden und zusätzlich zu seinem stabilen Kern ein zweites agiles Betriebssystem entwickeln. Das zeitlich und strukturell abgestimmte Zusammenspiel des stabilen und agilen Betriebssystems ermöglicht dann die gleichzeitige Nutzung von exploitativen und explorativen Praktiken. Um die Agilitätsagenda des Personalmanagements weiter voranzutreiben, benötigt es einen systematischen Umgang mit der Bedeutung unterschiedlicher Agilitätsdimensionen, die Entwicklung von Instrumenten sowie Zielsetzungen, die ein agiles Personalmanagement verfolgen sollte.
Ziel der Arbeit von Julian Ilg ist die Entwicklung einer systematischen Eignungsanalyse zum Einsatz additiver Fertigungsverfahren im unternehmensspezifischen Kontext. Der Autor fasst die gängigsten additiven Fertigungsverfahren zusammen und liefert einen Überblick über die derzeitige Anwendung dieser Verfahren sowie über die Herausforderungen bei deren Einsatz am Beispiel von Unternehmen aus der Medizintechnik. Basierend auf diesen Erkenntnissen gelingt es dem Autor, interessierten Unternehmen eine quantifizierende Entscheidungshilfe zu liefern, die gleichermaßen sowohl die ingenieurswissenschaftlichen Punkte als auch die wirtschaftlichen Aspekte beim Umstieg vom herkömmlichen Herstellungsverfahren auf additive Fertigungsverfahren berücksichtigt.
A case study with four German fashion retail brands was conducted in order to measure the performance of their Omnichannel services. In detail, their Click & Collect service was analyzed. Click & Collect is one of the first introduced Omnichannel services in fashion retailing. Omnichannel services integrate different sales and communication channels providing a seamless customer journey experience. Offline, online, and mobile app customer experiences should provide a seamless customer experience. Omnichannel performance of the four retailers Decathlon, Hunkemöller, Massimo Dutti and Galeria Kaufhof was measured via mystery shopping. A seamless customer journey experience is not yet a standard in German fashion retailing. The four companies differ in many process details. The biggest market potential and the recommendation for further research emerges in deficits of the offline store Omnichannel customer experience. Here, all four case companies have room to improve. Best overall results regarding the integration of offline, online and mobile shops were found with Hunkemöller, followed by Decathlon, Massimo Dutti, and Galeria Kaufhof.
Historically, research and development (R&D) in the pharmaceutical sector has predominantly been an in-house activity. To enable investments for game changing late-stage assets and to enable better and less costly go/no-go decisions, most companies have employed a fail early paradigm through the implementation of clinical proof-of-concept organizations. To fuel their pipelines, some pioneers started to complement their internal R&D efforts through collaborations as early as the 1990s. In recent years, multiple extrinsic and intrinsic factors induced an opening for external sources of innovation and resulted in new models for open innovation, such as open sourcing, crowdsourcing, public–private partnerships, innovations centres, and the virtualization of R&D. Three factors seem to determine the breadth and depth regarding how companies approach external innovation: (1) the company’s legacy, (2) the company’s willingness and ability to take risks and (3) the company’s need to control IP and competitors. In addition, these factors often constitute the major hurdles to effectively leveraging external opportunities and assets. Conscious and differential choices of the R&D and business models for different companies and different divisions in the same company seem to best allow a company to fully exploit the potential of both internal and external innovations.
This book investigates and highlights the most critical challenges the pharmaceutical industry faces in an increasingly competitive environment of inflationary R&D investments and tightening cost control pressures. The authors present three sources of pharmaceutical innovation: new management methods in the drug development pipeline; new technologies as enablers for cutting-edge R&D; and new forms of cooperation and internationalization, such as open innovation in the early phases of R&D. New models and methods are illustrated with cases from Europe, the US, and Asia. This third fully revised edition was expanded to reflect the latest updates in open and collaborative innovation, the greater strategic importance of venture capital and early stage investments, and the new range of emerging technologies now being put to use in pharmaceutical innovation.
Vor dem Hintergrund, dass aktuell erstmals konzeptionelle Grundlagen für ein Nachhaltigkeitsmanagement in außeruniversitären Forschungseinrichtungen entwickelt worden sind, sollen nun diese Ergebnisse in die Konzeption eines interdisziplinären und organisationsübergreifenden Ansatzes zur Integration von Nachhaltigkeitsaspekten in Lehre und Weiterbildung einfließen. Die empirische Grundlage bildet eine qualitative, organisationsethnografische Fallstudie, in der die Autoren Deutungen von Experten und Expertinnen sowie deren Betriebs- und Alltagswissen in Bezug auf ein nachhaltiges Personalmanagement untersuchen. Auf Basis der daraus entwickelten praktischen Implementierungsmöglichkeiten in außeruniversitären Forschungseinrichtungen soll nun ein Ansatz entwickelt werden, um die Ergebnisse auf die Lehre in Hochschulen und die interorganisatorische Weiterbildung von Forschungseinrichtungen zu übertragen.
Decentralized energy systems are characterized by an ad hoc planing. The missing integration of energy objectives into business strategy creates difficulties resulting in inefficient energy architectures and decisions. Practice-proven methods such as balanced scorecard, enterprise architecture management and value network approach supports the transformation path towards an effective decentralized system. The methods are evaluated based on a case study. Managing multi-dimensionality, high complexity and multiple actors are the main drivers for an effective and efficient energy management system. The underlying basis to gain the positive impacts of these methods on decentralized corporate energy systems is digitization of energy data and processes.
Der Siegeszug von Social Media im privaten Umfeld hat die Vorteile dieser Kommunikationswerkzeuge aufgezeigt. Unternehmen versuchen, diese Erfolge für sich zu nutzen und setzen Social Media für ihre Kommunikationsaktivitäten ein. In der externen Kommunikation etwa ermöglichen diese Werkzeuge einen schnellen und unkomplizierten Nachrichtenaustausch mit Kunden oder helfen Kundenexpertise in organisationale Prozesse, etwa Produktentwicklung oder Kundenbeschwerdemanagement, zu integrieren. Auch in der internen Kommunikation entstehen durch den Einsatz von Social Media neue Kanäle. Eine spezielle Gruppe von Social-Media Werkzeugen für die interne Kommunikation und Kollaboration wird als Enterprise Social Networks (ESN) bezeichnet.
Unternehmertum ist ein integraler Bestandteil des Ernuerungsprozesses von Wirtschaft und Gesellschaft. Die Erneuerer sind nicht Politik oder Management, es sind einzelne Persönlichkeiten, die wagen, mit etwas zu beginnen, dessen Ausgang ungewiss ist, die ungebremst Kraft und Fähigkeiten einsetzen, mit der Folge, dass am Ende etwas Neues erschaffen worden ist. Wenn in wirtschaftlichen, kirchlichen, staatlichen, wissenschaftlichen und politischen Bereichen wirksam und innovativ gearbeitet wird, sind möglicherweise die gleichen personalen Talente und Gaben wirksam...Oft ist es eine Idee, ein motivierendes Bedürfnis, das sich Ausdruck verschafft in Handlungen, fast unabhängig von der Ausbildung oder einem begonnenen Studium. Man kann methodisches Know-how aufbauen, jedoch nicht Unternehmertum lernen.
Unternehmen, die gesellschaftliche Verantwortung für die Auswirkungen ihrer Geschäftstätigkeit übernehmen, stehen vor der Herausforderung, CSR und Compliance systematisch und umfassend in ihr Unternehmen zu integrieren und kontinuierlich umzusetzen. Dieser Beitrag zeigt vor diesem Hintergrund auf, wie Unternehmen durch die Etablierung von Wertemanagementsystemen sowie PDCA-Zyklen (Plan-Do-Check-Act) CSR- und Compliancemanagementsysteme integrieren und umsetzen können. Des Weiteren werden Instrumente, die relevant für die Entwicklung, Implementierung und Umsetzung von effektiven und effizienten CSR- und Compliancemanagementsysteme sind, aufgelistet.