Architecting intelligent service ecosystems: perspectives, frameworks, and practices
- The current advancement of Artificial Intelligence (AI) combined with other digitalization efforts significantly impacts service ecosystems. Artificial intelligence has a substantial impact on new opportunities for the co-creation of value and the development of intelligent service ecosystems. Motivated by experiences and observations from digitalization projects, this paper presents new methodological perspectives and experiences from academia and practice on architecting intelligent service ecosystems and explores the impact of artificial intelligence through real cases supporting an ongoing validation. Digital enterprise architecture models serve as an integral representation of business, information, and technological perspectives of intelligent service-based enterprise systems to support management and development. This paper focuses on architectural models for intelligent service ecosystems, showing the fundamental business mechanism of AI-based value co-creation, the corresponding digital architecture, and management models. The focus of this paper presents the key architectural model perspectives for the development of intelligent service ecosystems.
Author of HS Reutlingen | Zimmermann, Alfred |
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DOI: | https://doi.org/10.1007/978-3-030-87205-2_10 |
Erschienen in: | Perspectives in business informatics research : 20th International Conference on Business Informatics Research, BIR 2021, Vienna, Austria, 22-24 September 2021, proceedings (Lecture Notes in Business Information Processing, vol. 430) |
Publisher: | Springer |
Place of publication: | Cham |
Document Type: | Conference proceeding |
Language: | English |
Publication year: | 2021 |
Tag: | architecture engineering; intelligent digital architecture; management; service ecosystems; value co-creation |
Page Number: | 15 |
First Page: | 150 |
Last Page: | 164 |
PPN: | Im Katalog der Hochschule Reutlingen ansehen |
DDC classes: | 004 Informatik |
Open access?: | Nein |
Licence (German): | In Copyright - Urheberrechtlich geschützt |