The impact of digitization on information system design : an explorative case study of digitization in the insurance business
- Digitization transforms business process models and processes in many enterprises. However, many of them need guidance, how digitization is impacting the design of their information systems. Therefore, this paper investigates the influence of digitization on information system design. We apply a two-phase research method applying a literature review and an exploratory case study. The case study took place in the IT service provider of a large insurance enterprise. The study’s results suggest that a number of areas of information system design are affected, such as architecture, processes, data and services.
| Author of HS Reutlingen | Zimmermann, Alfred |
|---|---|
| DOI: | https://doi.org/10.1007/978-3-319-69023-0_13 |
| Erschienen in: | Business information systems workshops : BIS 2017 international workshops, Poznán, Poland, June 28-30, 2017, revised papers. - (Lecture notes in business information processing ; 303) |
| Publisher: | Springer |
| Place of publication: | Cham |
| Editor: | Witold Abramowicz |
| Document Type: | Conference proceeding |
| Language: | English |
| Publication year: | 2017 |
| Tag: | digital transformation; digitization; information systems |
| Page Number: | 13 |
| First Page: | 137 |
| Last Page: | 149 |
| PPN: | Im Katalog der Hochschule Reutlingen ansehen |
| DDC classes: | 650 Management |
| Open access?: | Nein |
| Licence (German): |  In Copyright - Urheberrechtlich geschützt |
